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Cannot view all aspects of LDS.ORG regardless of browser

Posted: Mon Jul 18, 2011 12:34 pm
by bishoptaylor
When I pull up LDS.ORG in any browser, I cannot see much of the content. For example, SIGN IN on home page just doesn't display. The same thing happens regardless of which browser I use (Firefox, IE, Chrome, Opera) so I am assuming that there is some component missing or not functioning properly on this particular machine. Any thoughts on what might be going on?

Thanks.

Posted: Mon Jul 18, 2011 1:21 pm
by russellhltn
What is your screen resolution set to? 1024x768 with normal font size is probably the minimum standard these days.

Posted: Mon Jul 18, 2011 1:53 pm
by bishoptaylor
I guess I didn't explain the problem well enough. My resolution is set to 1280X800. I can see the entire screen it is just that certain parts of the website are not appearing. I have attached a screen capture. You can see that, for example, SIGN IN, does not appear. Easy solution is to use another computer but this is my "working computer" and I hate to transfer everything over. It appears that this problem exists only on LDS.ORG - not other websites.
LDS.ORG_Website_Capture.jpg
LDS.ORG_Website_Capture.jpg (20.03 KiB) Viewed 709 times

Posted: Mon Jul 18, 2011 1:59 pm
by aebrown
bishoptaylor wrote:You can see that, for example, SIGN IN, does not appear.

Does that change after you've signed in? Note that you can sign in by going to Tools > Directory, for example. Then you will be signed in, and then your name should appear in the header. Does it?

Posted: Mon Jul 18, 2011 2:10 pm
by bishoptaylor
I did that and logged in OK but then clicked on the MENU button and this is what I see -which is essentially nothing.
Loggin_then_went_to_menu.jpg
Loggin_then_went_to_menu.jpg (10.89 KiB) Viewed 704 times

Posted: Mon Jul 18, 2011 2:54 pm
by Mikerowaved
bishoptaylor wrote:I did that and logged in OK but then clicked on the MENU button and this is what I see -which is essentially nothing.
This has happened to me before and I found I simply wasn't allowing enough time for it to populate. Sometimes it's pretty slow, and you're right, I also found the delay was not the same for all computers, even on the same LAN.

Posted: Mon Jul 18, 2011 3:08 pm
by bishoptaylor
Nope. That ain't it. Been sitting there on same screen for 30 - 45 minutes. It just doesn't show anything where there should be text. Some text appears and others do not. As I said earlier, all other website work fine - it just seems to the LDS.ORG related website.

Posted: Mon Jul 18, 2011 5:17 pm
by jdlessley
Have you cleared the browser cache?

Posted: Mon Jul 18, 2011 5:19 pm
by russellhltn
jdlessley wrote:Have you cleared the browser cache?

Do all those browsers share the same cache?

I know the site uses Javascript and maybe some flash. Updating Adobe Flash wouldn't hurt - on most people's machines it's usually out of date security-wise anyway.

Posted: Mon Jul 18, 2011 5:22 pm
by rontilby
Could it possibly be a problem with the Font Files, or the Font File Registration on the machine?