church music page is mostly blank

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reed-p40
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Joined: Fri Sep 28, 2007 8:05 am

church music page is mostly blank

#1

Post by reed-p40 »

Hopefully this is the correct place to report this -- if not, please tell me.

Viewing http://www.lds.org/churchmusic/ just mostly shows a big blank green browser window.

Using Firefox 2.0.0.1

Here is a screenshot:

http://reedmedia.net/~reed/tmp-lds78w34 ... 928-01.png (33KB)

Note if I scroll down past those first four or five inches then I get the logo and three icons at the bottom.

What am I missing? What should be in the green area?
rmrichesjr
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Location: Dundee, Oregon, USA

#2

Post by rmrichesjr »

The big green area at the top is a Flash animation. If I click on 'Music" an expanded list of sub-headings appears. If I mouse between the sub-headings, I see pale musical notes float away from the cursor, like bubbles from a fish-tank air hose. (I'm using Firefox 2.0.0.7 with Flashblock 1.5.4.1.

Do you have a Flash player plug-in installed? If you're using a Flash blocker add-on, do you have it tuned correctly? I understand there are some compatibility issues between the Flashblock add-on and some other extensions. Maybe you bumped into one of those issues.
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WelchTC
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#3

Post by WelchTC »

This site requires flash to be installed as a plugin for your browser. My guess is that you don't have it properly installed. I just tried it on my machine (Kubuntu Linux with FF 2.0.0.6) and it worked fine.

Tom
reed-p40
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Posts: 5
Joined: Fri Sep 28, 2007 8:05 am

#4

Post by reed-p40 »

Yes, no flash or flash blocker on this system.

But the webpage gives me no indication -- the message about missing Flash is not shown and no message from firefox.

While the Interactive Church Music Player webpage at http://www.lds.org/cm/display/0,17631,4996-1,00.html
clearly shows me:

1) Pop-up (not really) bar at top of window from firefox says "Additional plugins are required to display all the media on this page." and button has 'Install Missing Plugins..."

2) Plugin green logo and says "Click here to download plugin."

3) Webpage tells me system requirements of the flash plugin "is required".

While the first music webpage (http://www.lds.org/churchmusic/) has no indication. In fact, because of the blank space as shown in my screenshot, someone may not know they need to scroll down to get to the three icons.

Later I may suggest using SVG (which also is supported by an Adobe Plugin) with its audio and video elements. But I will wait on that.
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