Can't login to lds.org
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- New Member
- Posts: 1
- Joined: Sun Apr 08, 2018 8:11 am
Can't login to lds.org
My son created an account years ago. I use the username and password we had saved but they don't work. When I try to recover the username, it says that option isn't available for this account. I can't recover the password either. It won't send anything to a phone or email and the Membership number didn't work. What now?
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- Community Administrator
- Posts: 34485
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Can't login to lds.org
You might try re-creating the account. It's possible the account was deleted for inactivity or wasn't confirmed. I haven't heard how long an account can be left idle.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.