Website home page no longer displays correctly in IE 11

Discuss ideas and suggestions around the LDS.org website.
JeanFisher
New Member
Posts: 1
Joined: Thu Sep 01, 2016 8:56 am

Website home page no longer displays correctly in IE 11

Postby JeanFisher » Mon Feb 12, 2018 8:02 pm

The lds.org website used to look great but now it has a lot of white space, which means a lot of scrolling, and the pictures are stretched and distorted. It is fine in chrome but I need to use IE for other websites. Is it an issue with settings? Suggestions would be appreciated. Many thanks,

rmrichesjr
Community Moderators
Posts: 1453
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon

Re: Website home page no longer displays correctly in IE 11

Postby rmrichesjr » Mon Feb 12, 2018 9:00 pm

This might be a long shot, but here are a couple of things to try while we wait for someone who knows specific information about IE 11:

    Clear the browser cache.
    Delete relevant (or all) cookies.
    Force a _full_ page reload (it's Control-Shift-R in Firefox, but may differ in IE).

You can also use the 'Feedback' link to report the issue. If the problem is common to many/most/all IE 11 users, and if enough report the problem via 'Feedback', that will probably be noticed and the problem fixed.

jncherriman
New Member
Posts: 1
Joined: Wed Mar 07, 2018 1:46 pm

Re: Website home page no longer displays correctly in IE 11

Postby jncherriman » Wed Mar 07, 2018 1:50 pm

My mother's computers are having the same issue.
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I noticed there is a javascript error in the console.
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(See attached images.)
I have deleted cache and all temp files, and reset IE's settings with the necessary subsequent reboot.

Further suggestions are welcome and appreciated.


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