Tech Forum

Please, help! I am not able to access the Institute or Seminary Manuals online for my daily study. It just started a on Sunday 08/09/15.

Here are the steps I am taking:
1 - Go to LDS.ORG
2 - Click - Scripture Study
3 - Click - Education
4 - Seminaries and Institute, using the link below do not work.

https://www.lds.org/topics/education?lang=eng

Here's the error I am getting:

Network Error (tcp_error)
A communication error occurred: "Operation timed out"

The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

It seems to work for me – does it work for you now? It's possible it was a temporary error.
What web browser are you using? Have you tried using a different web browser?
Have you tried using a different computer or using a different wireless network?

I don't know what has happened, but it is working now. It didn't work at all yesterday until now. Probably there was a problem with the link? Thanks for the reply.

More likely a problem with a particular server (lds.org is made up of many servers) and it was resolved when everyone came into work.

I started having problems accessing the Institute manuals since last Sunday.
For some reason, when I reach the link to open the New Testament manual, it just doesn't work, the same with the . I reported this yesterday, and it was resolved in a few minutes.

Today I am having the same issue trying to open the manuals. Here's the steps taken:

============================================
https://www.lds.org/?lang=eng
https://www.lds.org/topics/education?lang=eng

https://www.lds.org/topics/education?lang=eng


Network Error (tcp_error)
A communication error occurred: ""

The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.
===================================================

Thank you for your help.

Jose Da Silva

I would like to inform that once again, the links are working. It might sound silly, but I could not access it all day Sunday, and had the same problem yesterday morning.

Just like yesterday, the links started working again after I posted the problem online.

Thank you.

Jose Da Silva

I have the same problem every Sunday afternoon and evening with FamilySearch. The Hint service frequently says it is unavailable, and the Source Linker requires frequent refreshes.

Server overload/problems on a Sunday?