IE9

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morriscovey
New Member
Posts: 6
Joined: Fri Sep 28, 2012 6:22 pm

IE9

#1

Post by morriscovey »

The church does not support IE9 and older on lds.org so many government agency's employees cannot use lds.org during lunch or on breaks to read scriptures; look at videos or any other feature on lds.org. Not sure why the church would restrict use of IE9 and older by individuals that only have access to IE9 and older.

Martin Morris
nmecantwin73
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Joined: Thu Oct 11, 2007 9:36 am
Location: Utah

Re: IE9

#2

Post by nmecantwin73 »

[quote="morriscovey"]The church does not support IE9 and older on lds.org so many government agency's employees cannot use lds.org during lunch or on breaks to read scriptures; look at videos or any other feature on lds.org. Not sure why the church would restrict use of IE9 and older by individuals that only have access to IE9 and older.[/quote]
Keep in mind there are two newer versions of IE since IE9, and even then IE11 was released almost 2 years ago.
https://support.microsoft.com/en-us/lif ... r=FilterNO

Beginning next year, IE9 will only be supported by Microsoft for those still using the Windows Vista SP2 operating system.
https://support.microsoft.com/en-us/gp/ ... t-explorer

Microsoft says:
[quote]Customers have until January 12, 2016, to upgrade their browser after which time the previous versions of Internet Explorer will reach end of support. End of support means there will be no more security updates, non-security updates, free or paid assisted support options, or online technical content updates.[/quote][/i]
Are you able to install and use another browser? (i.e. Chrome, Firefox, Opera, etc..)
russellhltn
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Location: U.S.

Re: IE9

#3

Post by russellhltn »

morriscovey wrote:Not sure why the church would restrict use of IE9 and older by individuals that only have access to IE9 and older.
IE has a long history of not playing like the other browsers. I don't think the church went out of it's way to eliminate IE9, but more like trying to accommodate IE9 along with 10, 11, Chrome, Firefox, etc wasn't worth it. The number of IE9 users on the 'net are small.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
morriscovey
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Posts: 6
Joined: Fri Sep 28, 2012 6:22 pm

Re: IE9

#4

Post by morriscovey »

The federal government will not allow installing another browser. I am sure government agencies will eventually upgrade their IE but for the next few months users are experiencing not being able to access lds.org.
lajackson
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Location: US

Re: IE9

#5

Post by lajackson »

nmecantwin73 wrote:Are you able to install and use another browser? (i.e. Chrome, Firefox, Opera, etc..)
Many employers, including defense contractors and government agencies, do not do what Microsoft asks them to do as a matter of normal practice. There is a price to pay for this position, and they are willing to pay it, because the reward is great.

These same employers and government agencies usually have such locked down information technology systems that an employee has no other option to use, other than doing everything at home or Church during hours away from work.
mevans
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Joined: Tue May 22, 2012 1:52 pm
Location: California, USA

Re: IE9

#6

Post by mevans »

If you take a look at netmarketshare, there are some scary statistics:
Web Browser marketshare shows IE 9 usage at a little under 7%, and IE 8 usage at a little under 14% (this is probably everyone still using Windows XP). In fact, if you add in IE 10, that's 25% of the web traffic on old versions of IE. That's a lot of people.

Still, the church is doing the right thing moving forward and not providing support for the older versions. It's expensive to support all those older versions. I'm sure the church is deciding where best to spend limited funds, and, unfortunately, that does affect some members. Even with JavaScript frameworks that try to abstract the browser differences, you still have an expensive testing effort to make sure it works. Home users on older operating systems generally can install Chrome or Firefox and be able to use the church tools. It really comes down to employers who don't upgrade systems. Usually this is because they built apps to work specifically with IE and it's expensive to rewrite them to use newer technology.
lmcguire
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Joined: Wed Jun 15, 2011 4:12 pm

Re: IE9

#7

Post by lmcguire »

So, I was curious. Where I work, we're still on IE9 (but I also have FF and could install Chrome if I wanted). So, I'm loading lds.org in IE9 now. While I get a blurb saying my browser isn't supported, I still see content. Off to the scriptures now... OK, the link didn't work. (...more testing...) Seems like it's mainly the new menu bar that's completely broken. Using the site map (link at the bottom of the page): https://www.lds.org/help/sitemap?lang=eng ...seems to let you navigate. It may not be ideal, but it works (mostly). I couldn't watch videos from the Media Library, but I could download them and then watch them on my computer.

The only other thing I can recommend is to use one of the alternatives (phone/tablet with GospelLibrary and/or WiFi/data plan).

FWIW,

Liz
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