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lds.org study mode (notes) not working in Chrome and IE

Posted: Thu Apr 30, 2015 7:56 am
by joebuckwalter
When annotating scriptures in Chrome or IE on Windows 8.1 the notes are not getting captured properly. They appear without showing the scripture excerpt that was highlighted and when I view the annotations on my android Gospel Library app it says, "there was a problem retrieving content for this annotation". See uploaded image of the issue.

The first annotation in the screenshot is one I took in the Android Gospel Library app and that works correctly.

Re: lds.org study mode (notes) not working in Chrome and IE

Posted: Tue May 12, 2015 7:22 am
by joebuckwalter
This issue appears to have been resolved. I am now able to successfully capture notes in my browser and they show up in Notes.

Re: lds.org study mode (notes) not working in Chrome and IE

Posted: Tue Feb 20, 2018 10:14 am
by connielynnmartin
I cannot access the study mode on chrome or safari. It will work in the App but that won't help me on my computer which is where I prepare my lessons. Thoughts?