Tech Forum

This issue still exists. I just pulled up the same bible video 3 different ways, and get 3 different results on my Windows 8.1 IE11 modern-app web browser. It is the "Ye are no more strangers" video:

https://www.lds.org/media-library/video ... sus-christ
Plays, but does NOT provide full-screen. Just the small rectangle in the top-left corner instead.

https://www.lds.org/media-library/video ... t?lang=eng
Plays perfectly in full-screen

https://www.lds.org/bible-videos/videos ... s?lang=eng
Doesn't display or play at all. Switching to IE in "desktop mode" and it does display & play correctly (including full-screen).

Note, the first 2 links are using the church's Brightcove implementation, whereas the 3rd is a YouTube embedded video.

Considering the difference in the same video shown in the first 2 links above, it really seems to me that this problem is not a limitation of BrightCove, but rather something in regards to the way it has been implemented/called by the church's web developers with certain videos.

With that said, I am simply asking that our Windows 8/8.1 devices with IE 10/11 be treated as no more strangers‍ and foreigners, but fellow-tablets with the saints...

dkmortensen wrote:https://www.lds.org/media-library/video ... sus-christ
Plays, but does NOT provide full-screen. Just the small rectangle in the top-left corner instead.

For some reason, I had trouble getting it to play at all - but once it did, I could go full-screen on IE11/Win7.

It's now General Conference time again so I tried viewing the Women's Meeting (after the event) on my Windows Surface tablet running Win 8.1RT and IE11. Still no full screen! It does seem that Windows 8/IE11 users are not getting a very good service although I appreciate development is on a voluntary basis. Unfortunately, with the RT devices, you can't use another browser. Will this be solved soon?

I have tested a Surface Pro 3 and 2 different Lenovo laptops using Windows 8.1 64 bit and I also experience the videos not going in full screen. All Windows updates are current.