Full-Screen videos and IE 10/11

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dkmortensen
New Member
Posts: 32
Joined: Sun Jun 24, 2012 6:18 pm

Re: Full-Screen videos and IE 10/11

Postby dkmortensen » Tue Sep 09, 2014 6:01 am

This issue still exists. I just pulled up the same bible video 3 different ways, and get 3 different results on my Windows 8.1 IE11 modern-app web browser. It is the "Ye are no more strangers" video:

https://www.lds.org/media-library/video ... sus-christ
Plays, but does NOT provide full-screen. Just the small rectangle in the top-left corner instead.

https://www.lds.org/media-library/video ... t?lang=eng
Plays perfectly in full-screen

https://www.lds.org/bible-videos/videos ... s?lang=eng
Doesn't display or play at all. Switching to IE in "desktop mode" and it does display & play correctly (including full-screen).

Note, the first 2 links are using the church's Brightcove implementation, whereas the 3rd is a YouTube embedded video.

Considering the difference in the same video shown in the first 2 links above, it really seems to me that this problem is not a limitation of BrightCove, but rather something in regards to the way it has been implemented/called by the church's web developers with certain videos.

With that said, I am simply asking that our Windows 8/8.1 devices with IE 10/11 be treated as no more strangers‍ and foreigners, but fellow-tablets with the saints...

russellhltn
Community Administrator
Posts: 25285
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Full-Screen videos and IE 10/11

Postby russellhltn » Tue Sep 09, 2014 11:25 am

dkmortensen wrote:https://www.lds.org/media-library/video/2014-01-016-ye-are-no-more-strangers?category=bible-videos-the-life-of-jesus-christ
Plays, but does NOT provide full-screen. Just the small rectangle in the top-left corner instead.


For some reason, I had trouble getting it to play at all - but once it did, I could go full-screen on IE11/Win7.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

kosifou
New Member
Posts: 4
Joined: Wed Mar 12, 2014 4:05 am

Re: Full-Screen videos and IE 10/11

Postby kosifou » Mon Sep 29, 2014 2:39 am

It's now General Conference time again so I tried viewing the Women's Meeting (after the event) on my Windows Surface tablet running Win 8.1RT and IE11. Still no full screen! It does seem that Windows 8/IE11 users are not getting a very good service although I appreciate development is on a voluntary basis. Unfortunately, with the RT devices, you can't use another browser. Will this be solved soon?

jasonminer
New Member
Posts: 7
Joined: Sun Sep 21, 2014 3:22 pm

Re: Full-Screen videos and IE 10/11

Postby jasonminer » Wed Oct 01, 2014 11:23 am

I have tested a Surface Pro 3 and 2 different Lenovo laptops using Windows 8.1 64 bit and I also experience the videos not going in full screen. All Windows updates are current.


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