Tech Forum

Who should handle this?

When an email is broadcast from the ward via lds.org, AOL is treating ldschurch.org group email broadcasts as spam.

AOL message: CON Blocks 554 CON:B1 The IP address has been blocked due to a spike in unfavorable e-mail statistics.

-Rich

-----Original Message-----
From: Mail Delivery Subsystem [mailto:MAILER-DAEMON@ldschurch.org]
Sent: Monday, September 09, 2013 9:22 PM
To: SUPPRESS@verizon.net
Subject: Returned mail: see transcript for details

The original message was received at Mon, 9 Sep 2013 19:21:47 -0600 from
chqpvuu4241.ldschurch.org [10.98.110.121]

----- The following addresses had permanent fatal errors -----
<SUPPRESS@aol.com>
(reason: 521 5.2.1 : (CON:B1)
http://postmaster.info.aol.com/errors/554conb1.html)
<SUPPRESS@aol.com>
(reason: 521 5.2.1 : (CON:B1)
http://postmaster.info.aol.com/errors/554conb1.html)
<SUPPRESS@aol.com>
(reason: 521 5.2.1 : (CON:B1)
http://postmaster.info.aol.com/errors/554conb1.html)
<SUPPRESS@aol.com>
(reason: 521 5.2.1 : (CON:B1)
http://postmaster.info.aol.com/errors/554conb1.html)

----- Transcript of session follows ----- ... while talking to
mailin-01.mx.aol.com.:
>>> DATA
<<< 521 5.2.1 : (CON:B1)
http://postmaster.info.aol.com/errors/554conb1.html
554 5.5.0 Remote protocol error

It's possible that the problem is not the "from", but the number of "to"s. I believe that AOL is not the only one that does this.

There were only 4 email addrs to aol.com (suppressed the names to protect the innocent). I would be surprised if 4 would trip a spam alarm...

ggllbb wrote:It's possible that the problem is not the "from", but the number of "to"s. I believe that AOL is not the only one that does this.

As ggllbb says, it's probably the number of recipients that flags it as spam, or maybe the fact that it's "undisclosed recipients."