store.lds.org won't let me "touch" (ios devices) the search field

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sasgrw
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store.lds.org won't let me "touch" (ios devices) the search field

Postby sasgrw » Sun Sep 16, 2012 8:29 am

I brought up store.lds.org on my iPad and the search field (upper right) won't let me touch the field so that I can type in it. I had another person try it on their iPhone and they had the same problem.

russellhltn
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Postby russellhltn » Sun Sep 16, 2012 11:26 am

I tried it in my Android and it seems fine. Is it possible you need to enable something (like Java script) on your browser? Is there another browser you can try? (just to narrow it down).
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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sasgrw
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Postby sasgrw » Sun Sep 16, 2012 11:48 am

As far as I know, Safari is the only browser allowed on iOS devices. I've never had a problem with any website on these devices, including all church websites (cdol, leader resources, calendar, newsletter, lesson schedules, etc). The only time I've seen this problem with with the store and the search field. If I find what I need to order, the checkout process works fine. I can type in those fields.

Javascript is enabled.

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Biggles
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Postby Biggles » Sun Sep 16, 2012 1:07 pm

sasgrw wrote:As far as I know, Safari is the only browser allowed on iOS devices. I've never had a problem with any website on these devices, including all church websites (cdol, leader resources, calendar, newsletter, lesson schedules, etc). The only time I've seen this problem with with the store and the search field. If I find what I need to order, the checkout process works fine. I can type in those fields.

Javascript is enabled.

Try Chrome available from the iTunes Apple Store also Atomic Web amongst others!

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sasgrw
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Postby sasgrw » Sun Sep 16, 2012 3:03 pm

Ok, I installed the chrome app. It has the same problem. Looks like the webpage is bad, not the browser.

jimbaird
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Postby jimbaird » Tue Sep 18, 2012 11:37 am

sasgrw wrote:I brought up store.lds.org on my iPad and the search field (upper right) won't let me touch the field so that I can type in it. I had another person try it on their iPhone and they had the same problem.


This is a known issue that is currently being worked on and will be fixed shortly.


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