Leadership Training Library - Can't download anymore

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rakotomamonjy
New Member
Posts: 5
Joined: Wed Jun 20, 2012 5:46 am

Leadership Training Library - Can't download anymore

Postby rakotomamonjy » Fri Aug 03, 2012 5:50 am

Hello,

Since the new website, when I go to the Leadership Training Library Videos, when I click to download nothing hapened. I cant download anymore

trentchapman
New Member
Posts: 1
Joined: Sat Aug 04, 2012 9:50 pm

Same problem

Postby trentchapman » Sat Aug 04, 2012 9:53 pm

I thought it was just my browser, but probably not. I use a Mac so I don't have access to Internet Explorer and thought it must only be compatible with IE. I tried to download videos in Firefox, Opera, Safari and Chrome and nothing works. I'll have to resort to screen recording the video then exporting it... lots of fun.

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aebrown
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Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Postby aebrown » Sat Aug 04, 2012 10:19 pm

It's not just the Download link; the Language and Share links also do nothing in the Leadership Training Library.
Questions that can benefit the larger community should be asked in a public forum, not a private message.

JamesAnderson
Senior Member
Posts: 748
Joined: Tue Jan 23, 2007 2:03 pm

Postby JamesAnderson » Sun Aug 05, 2012 12:16 am

Yes, all but the 'info' button in the upper right is missing. Also, I found the 'closed caption' button is not showing up either. Only 'go fullscreen' and 'sound' (volume) shows.

Another side issue is that some videos are showing full closed-caption even where it's not needed for showing in English what was said in another language (although that is still desired in the CC feed), and others have segments from General Conference or some other video content that do not show closed captioning where it is needed due to that button on the bottom being missing.

JeronR
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Joined: Sun Jun 26, 2011 1:19 pm

Postby JeronR » Sun Aug 05, 2012 12:57 pm

Had been working on downloading them last week to prepare a training day and having the same problem. Figured I'd try download helper on Firefox to see if could just nab them that way but didn't have any luck with it either.

JamesAnderson
Senior Member
Posts: 748
Joined: Tue Jan 23, 2007 2:03 pm

Postby JamesAnderson » Sun Aug 05, 2012 7:14 pm

Found a related issue.

When you view the Leadership Training Library, any page, you should see a gray navbar at the bottom of the page. For some reason that no longer shows either. Instead, the entire landing page that you can click away when first coming to the library shows below any video and listing of related videos (such as the videos for elders and high priests that show segments associated with Chapter 7 in Handbook 2).

Other than this and the downloading issue, it's actually working a little better as far as performance when viewing a video anywhere within the library, this appears to have happened and probably inadvertently in the process of making those programming moves that helped make the performance improvements possible.


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