Attachments not found?

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alandd
Member
Posts: 64
Joined: Sat Dec 28, 2013 11:55 pm
Location: Gilbert, Arizona, USA

Attachments not found?

#1

Post by alandd »

I made an attachment on this thread: https://tech.lds.org/forum/viewtopic.php?f=16&t=18431

Today, when I click the link to download the attachment:

- I get a page that says "The selected attachment does not exist anymore."

- The download counter for the attachment is incremented even though no download occurred.

As seen in the thread, the community administrator thinks it is a permissions problem.

Since I uploaded the file I don't need to download it. But, if others are having the same issue, they cannot download the file either.
russellhltn
Community Administrator
Posts: 34476
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Attachments not found?

#2

Post by russellhltn »

We've noticed a number of bugs with the forum software of late. We've alerted TPTB that have control of the server.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
alandd
Member
Posts: 64
Joined: Sat Dec 28, 2013 11:55 pm
Location: Gilbert, Arizona, USA

Re: Attachments not found?

#3

Post by alandd »

Thank you.

What does TPTB mean?
russellhltn
Community Administrator
Posts: 34476
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Attachments not found?

#4

Post by russellhltn »

TPTB = The powers that be.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
alandd
Member
Posts: 64
Joined: Sat Dec 28, 2013 11:55 pm
Location: Gilbert, Arizona, USA

Re: Attachments not found?

#5

Post by alandd »

russellhltn wrote:TPTB = The powers that be.
Ah, "Them." ;-)
russellhltn
Community Administrator
Posts: 34476
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Attachments not found?

#6

Post by russellhltn »

Should be fixed now.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
alandd
Member
Posts: 64
Joined: Sat Dec 28, 2013 11:55 pm
Location: Gilbert, Arizona, USA

Re: Attachments not found?

#7

Post by alandd »

Thanks. Works for me, now. Excellent!
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