Forum login changes

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eblood66
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Forum login changes

Postby eblood66 » Tue Jul 24, 2012 9:42 am

Since sometime yesterday I've seen some changes in how the forum login works. First, logs me out after a fairly short time whereas previously I could stay logged in for days or even weeks. Second, when I do try to Sign in via the form in the upper right corner of the screen, instead of logging me in it takes me to the normal LDS Account login screen and I have to login again. Finally, instead of taking me back to the screen I was on it takes me to the main lds.org homepage.

Are others seeing the same thing?

The behavior may make some sense if the forum is moving to use the standard lds.org single sign-on support but if that's the case some things need to be fixed. First, the login form in the upper right corner needs to be removed and replaced by a simple signin button or link. Second, it needs to go back to the original page after login.

But personally, I'd rather be able to stay logged in to the forum more than having single sign-on between tech.lds.org and lds.org. I access the forums a lot more than other parts of lds.org.

russellhltn
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Postby russellhltn » Tue Jul 24, 2012 9:57 am

There have been some changes made. I'm trying to find out the details. I've also noticed a number of bugs with the new system.
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Biggles
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Location: Watford, England

Postby Biggles » Tue Jul 24, 2012 10:56 am

eblood66 wrote:Since sometime yesterday I've seen some changes in how the forum login works. First, logs me out after a fairly short time whereas previously I could stay logged in for days or even weeks. Second, when I do try to Sign in via the form in the upper right corner of the screen, instead of logging me in it takes me to the normal LDS Account login screen and I have to login again. Finally, instead of taking me back to the screen I was on it takes me to the main lds.org homepage.

Are others seeing the same thing?

The behavior may make some sense if the forum is moving to use the standard lds.org single sign-on support but if that's the case some things need to be fixed. First, the login form in the upper right corner needs to be removed and replaced by a simple signin button or link. Second, it needs to go back to the original page after login.

But personally, I'd rather be able to stay logged in to the forum more than having single sign-on between tech.lds.org and lds.org. I access the forums a lot more than other parts of lds.org.


Yes! I'm also seeing the same login behaviour. Annoying especially on a mobile platform.

kirtkennedy
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Posts: 104
Joined: Wed Jan 12, 2011 8:32 pm
Location: San Clemente, Ca. USA

Postby kirtkennedy » Tue Jul 24, 2012 7:33 pm

Yes, me also! very anouying! took me 3 attempts just to reply to this thread.

lajackson
Community Moderators
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Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Postby lajackson » Tue Jul 24, 2012 7:54 pm

Temporary unofficial workaround that works for me:

Go to LDS.org and login.
Go to the Forum.
Click on the Sign In button. (You do not have to enter any information.)
You should be logged into the Forum.

If you are not logged in, click on the Sign In button a second time.

If you bookmark the Forum with https instead of http, you may not have to click on the Forum Sign In button at all.

Yes, there are glitches that will need to be worked out after they finish celebrating Pioneer Day.

lajackson
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Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Postby lajackson » Tue Jul 24, 2012 8:14 pm

[NOTE]

Please disregard this post for now. The Forum is back to the way it was before all the excitement started.

[End Edit]

__

Here is a temporary workaround that works for me:

At the Forum, click Sign In without entering any information. This will direct you to the LDS Account Sign In page, where you should sign in. You will be redirected to the LDS Account Sign In page again.

Go back to the Forum. If you go back with http, you have to click the Sign In button again. If you go back with https, you are in.

I am sure they will figure out how to debug the process once we finish celebrating Pioneer Day.

scgallafent
Church Employee
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Location: Riverton, Utah

Postby scgallafent » Thu Jul 26, 2012 9:21 am

This should be fixed. There was an inadvertent update to the login code that happened when updating something else related to the forum. It has been rolled back. If you're still seeing issues, let me know.

scgallafent
Church Employee
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Location: Riverton, Utah

Postby scgallafent » Thu Jul 26, 2012 9:27 am

One other thought:

There is an issue where you appear logged out if you log in and then land on an HTTP (vs HTTPS) page. I believe this was an issue before. We're not going to try to fix this immediately. We'll let the dust settle around this fix and some other discussions before attacking that.

russellhltn
Community Administrator
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Thu Jul 26, 2012 9:33 am

scgallafent wrote:This should be fixed. There was an inadvertent update to the login code that happened when updating something else related to the forum. It has been rolled back. If you're still seeing issues, let me know.


Everything seems to be back to normal.
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Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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