Interactive Voice Response System
Posted: Wed Nov 07, 2007 10:05 am
Hi all.
At the Church, we're always trying to think of new ways to better serve the members through technology. To that end, a few weeks ago, I began pondering the question, "How can we bring some of our web apps to people who don't or can't use the interweb?"
The result of that line of thought can be reached by dialing +1(312) 380-5905. Keep in mind that its a Chicago number, so it will be long distance for just about everyone.
Basically, its a proof of concept of a building locator that allows callers to find their nearest temple, chapel, or family history center.* However, since it is just a demo, there are some gotcha's.*
First, the only feature that works is the "temple finder," but feel free to test the other options, you can't break anything, and if you do, I want to know about it so I can fix it.* Second, you can't say a city and state, you can only enter or say a zip code.* Third, its not using live data, so you may be surprised to find out that your nearest temple is so far away.*
Anyway, I would very much appreciate hearing peoples feedback on this, and also your ideas on what other features could be added or which of our other web apps could be brought to the telephone.* If you think its a bad idea, I'd like to hear that too.*
The platform itself is pretty comprehensive.* Basically, if another automated system can do it, so can ours, so don't limit your ideas to just what I've demonstrated, as its just a part of the capabilities available.*
Finally, there is a very real possibility that this project may never go further than this, so don't be surprised if you never hear of it again. It's just an idea I had, but it might ultimately prove unfeasible, or undesirable for one reason or another.
Thanks!*
Aaron
At the Church, we're always trying to think of new ways to better serve the members through technology. To that end, a few weeks ago, I began pondering the question, "How can we bring some of our web apps to people who don't or can't use the interweb?"
The result of that line of thought can be reached by dialing +1(312) 380-5905. Keep in mind that its a Chicago number, so it will be long distance for just about everyone.
Basically, its a proof of concept of a building locator that allows callers to find their nearest temple, chapel, or family history center.* However, since it is just a demo, there are some gotcha's.*
First, the only feature that works is the "temple finder," but feel free to test the other options, you can't break anything, and if you do, I want to know about it so I can fix it.* Second, you can't say a city and state, you can only enter or say a zip code.* Third, its not using live data, so you may be surprised to find out that your nearest temple is so far away.*
Anyway, I would very much appreciate hearing peoples feedback on this, and also your ideas on what other features could be added or which of our other web apps could be brought to the telephone.* If you think its a bad idea, I'd like to hear that too.*
The platform itself is pretty comprehensive.* Basically, if another automated system can do it, so can ours, so don't limit your ideas to just what I've demonstrated, as its just a part of the capabilities available.*
Finally, there is a very real possibility that this project may never go further than this, so don't be surprised if you never hear of it again. It's just an idea I had, but it might ultimately prove unfeasible, or undesirable for one reason or another.
Thanks!*
Aaron