Best browser for webcast viewing?

Conversations around originating a webcast for conference, including cameras and mixers.
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aaronrturner
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Posts: 12
Joined: Mon Aug 25, 2014 6:25 pm

Best browser for webcast viewing?

Postby aaronrturner » Sun Aug 27, 2017 11:54 am

I logged into the webcast portal site today and received two warning messages, one about reverting to 2.4.7 on our Teradek and another about NOT using Chrome or Firefox to view the streams. What that message was missing was guidance on which browser to use.

Does anyone have insight into whether Edge should be used? or legacy IE? or Safari? I've got a conference in a few weeks, and I don't want to have the usual meltdown...

Any insights appreciated.

CalS201
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Posts: 29
Joined: Fri Jan 28, 2011 3:59 pm
Location: Sunnyvale, CA

Re: Best browser for webcast viewing?

Postby CalS201 » Sun Aug 27, 2017 3:03 pm

The warning message only says you should click the "Gear" icon and manually set a higher receive bitrate higher "IF" the video player gets stuck at a low (or audio only) bitrate. We used Chrome for stake conference on five PCs this month with no problem.

rannthal
Church Employee
Church Employee
Posts: 124
Joined: Mon Jun 09, 2014 1:41 pm

Re: Best browser for webcast viewing?

Postby rannthal » Thu Aug 31, 2017 3:18 pm

Edge should work fine.

JohnWWright
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Posts: 2
Joined: Mon Jan 23, 2012 11:11 pm

Re: Best browser for webcast viewing?

Postby JohnWWright » Sun Sep 03, 2017 12:27 pm

We were successful last week for Stake Conference broadcasting to two other buildings doing the following:

1. Reset (power cycle) the Google Fiber router in each building. (We called and talked to Google Fiber and they suggested doing this monthly. )
2. Reset each of the Ethernet switches in each building.
3. Turn off wifi in all buildings during the broadcast.
4. Our PC are running windows 10 and latest version of Chrome on "auto" mode for display resolution (click on the "gear" icon).
5. Check Audio in cultural hall. One of our back automatic divider switches was broken.
6. One of our audio cables for audio in the breakout box had a short.

We need to do the same thing next week for the regional broadcast, so we are hoping it works again.

gldavis1111
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Posts: 9
Joined: Sun Mar 27, 2011 7:25 pm

Re: Best browser for webcast viewing?

Postby gldavis1111 » Mon Sep 18, 2017 8:53 am

For me, Legacy Internet Explorer is working the best. I am broadcasting from wirecast rather than the Teradek, so not sure if that makes a difference. But, IE is working great for me on Windows 10, whearas the other browsers are dropping.


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