Setting Up the VidiU
Posted: Fri Mar 10, 2017 1:17 pm
Last evening I began training a new STS who will have the primary responsibility of originating the stake conference webcast. I gave him my checklist, which includes the instructions on how to Configure VidiU Broadcast Settings, printed directly from the Help section under Webcasting. I had printed out a new set of instructions (17 January 2017).
He was not able to configure the VidiU. Under Broadcast settings, once he completed the Platform inputs, the interface would not allow him to return to the Quality section. In addition, the interface display ran off the bottom of the page, and there was no way to scroll down to complete the bottom of the section.
I told him to continue on as best he could and that I would access the interface with my laptop if the broadcast did not work. Fortunately, he was editing a previous Profile from the last stake conference and the settings did not need to be changed, so the test actually worked.
He was not able to access the list of Profiles through the interface. And he was not able to start and stop the Encoder through the interface. He had to use the button on the box.
This was all good training, but very frustrating for him, as the new person, and for me, who called up the interface later and was able to exercise full control as in the past. He never could.
However, the Interface page that shows the outgoing stream did not work for me, but it worked just fine for him.
I suspect the differences had something to do with the different laptops. Where do we go from here? He has the newer more powerful laptop, by the way.
He was not able to configure the VidiU. Under Broadcast settings, once he completed the Platform inputs, the interface would not allow him to return to the Quality section. In addition, the interface display ran off the bottom of the page, and there was no way to scroll down to complete the bottom of the section.
I told him to continue on as best he could and that I would access the interface with my laptop if the broadcast did not work. Fortunately, he was editing a previous Profile from the last stake conference and the settings did not need to be changed, so the test actually worked.
He was not able to access the list of Profiles through the interface. And he was not able to start and stop the Encoder through the interface. He had to use the button on the box.
This was all good training, but very frustrating for him, as the new person, and for me, who called up the interface later and was able to exercise full control as in the past. He never could.
However, the Interface page that shows the outgoing stream did not work for me, but it worked just fine for him.
I suspect the differences had something to do with the different laptops. Where do we go from here? He has the newer more powerful laptop, by the way.