portal.ldswebcast.org is down right now

Using the Church Webcasting System, YouTube, etc. Including cameras and mixers.
User avatar
Mikerowaved
Community Moderators
Posts: 4734
Joined: Sun Dec 23, 2007 12:56 am
Location: Layton, UT

Re: portal.ldswebcast.org is down right now

#11

Post by Mikerowaved »

russellhltn wrote:I assume this was a broadcast from SLC since I don't think a webcast from the stake center would be able to support that many users.
If they weren't use the church's webcasting portal, it wouldn't be hard at all.
So we can better help you, please edit your Profile to include your general location.
rannthal
Church Employee
Church Employee
Posts: 155
Joined: Mon Jun 09, 2014 2:41 pm

Re: portal.ldswebcast.org is down right now

#12

Post by rannthal »

No, it was a normal stake conference, broadcast from their stake center right there in Rockford. With the new servers, it can and did support that many users.
rannthal
Church Employee
Church Employee
Posts: 155
Joined: Mon Jun 09, 2014 2:41 pm

Re: portal.ldswebcast.org is down right now

#13

Post by rannthal »

Mikerowaved wrote:If they weren't use the church's webcasting portal, it wouldn't be hard at all.
Yes, they were using the webcasting portal.

As I have mentioned, before, there have been many improvements.....to the portal, the media servers, and the client.
russellhltn
Community Administrator
Posts: 34419
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: portal.ldswebcast.org is down right now

#14

Post by russellhltn »

Has the maximum been raised, or was this a special situation?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
rannthal
Church Employee
Church Employee
Posts: 155
Joined: Mon Jun 09, 2014 2:41 pm

Re: portal.ldswebcast.org is down right now

#15

Post by rannthal »

This was a special situation, but the maximum non-config sites has been raised with the new servers.
User avatar
Mikerowaved
Community Moderators
Posts: 4734
Joined: Sun Dec 23, 2007 12:56 am
Location: Layton, UT

Re: portal.ldswebcast.org is down right now

#16

Post by Mikerowaved »

rannthal wrote:...but the maximum non-config sites has been raised with the new servers.
Sweet. Is this documented somewhere so we can get an idea of what the new limits are?
So we can better help you, please edit your Profile to include your general location.
rlongazo
New Member
Posts: 1
Joined: Sun Jan 29, 2017 10:14 am

Re: portal.ldswebcast.org is down right now

#17

Post by rlongazo »

code 43019
russellhltn
Community Administrator
Posts: 34419
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: portal.ldswebcast.org is down right now

#18

Post by russellhltn »

It seems to be working for me - at least I can log into the portal and look at scheduling.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
kcowolf
New Member
Posts: 30
Joined: Sun Feb 15, 2009 9:27 am
Location: Olathe, Kansas USA

Re: portal.ldswebcast.org is down right now

#19

Post by kcowolf »

The portal website went down for me around 11:15 AM today (Central time). The broadcast seemed to continue to work, but if anyone refreshed the page or navigated away from it, it wouldn't reload until around 11:30.
rannthal
Church Employee
Church Employee
Posts: 155
Joined: Mon Jun 09, 2014 2:41 pm

Re: portal.ldswebcast.org is down right now

#20

Post by rannthal »

Yes, the portal had trouble over weekend due to our cloud provider. I apologize to those it effected. We are making adjustments to make sure this does not happen again.
Post Reply

Return to “Non-Interactive Webcasting”