What do do when receiver gets "media failed" on silverlight player
Posted: Sun Nov 29, 2015 8:59 am
Hello,
I'm doing a test today using the new Meetinghouse webcast portal. Transmitting seems to be going stellar. However, my receiver suddenly went dark. The states say: "Media Failed". I've tried restarting the browser, PC, different browsers (not allowed). Nothing is working. Has anyone seen this and what would I tell a unit to do if this happens to them?
Here is the log after a restart:
11/29/2015 10:55:22 AM: State::PlayerStarted
11/29/2015 10:55:22 AM: Info::OSPlatform::Win32NT/10.0.10240.0
11/29/2015 10:55:22 AM: Info::SLVersion::5.1.40728.0
11/29/2015 10:55:22 AM: Info::ProcessorCount::4
11/29/2015 10:55:22 AM: Info::PlayerVersion::1.1.64.0
11/29/2015 10:55:22 AM: Info::connectionID::39573
11/29/2015 10:55:22 AM: Info::playerCookie::checkForCookie
11/29/2015 10:55:22 AM: Info::playerCookie::cookieRetrieved:649576174634607
11/29/2015 10:55:22 AM: Info::MaxPermittedBitrate::900 Kbps
11/29/2015 10:55:22 AM: Info::MediaURL::http://mhw20-east.cloudapp.net:443/43P/ ... 6174634607
11/29/2015 10:55:23 AM: Info::AvailableAudioStreamChanged
11/29/2015 10:55:23 AM: State::Retry::StateChanged::NotRetrying
11/29/2015 10:55:24 AM: Info::PlayStateChanged::Opening
11/29/2015 10:55:24 AM: State::MediaFailed
11/29/2015 10:55:24 AM: State::Retry::StateChanged::Retrying
11/29/2015 10:55:24 AM: State::Retry::Started
11/29/2015 10:55:24 AM: Info::PlayStateChanged::Closed
11/29/2015 10:55:24 AM: Info::PlayStateChanged::Opening
11/29/2015 10:55:24 AM: State::RetryAttempt::Failed
11/29/2015 10:55:24 AM: State::MediaFailed
...repeats...
I'm doing a test today using the new Meetinghouse webcast portal. Transmitting seems to be going stellar. However, my receiver suddenly went dark. The states say: "Media Failed". I've tried restarting the browser, PC, different browsers (not allowed). Nothing is working. Has anyone seen this and what would I tell a unit to do if this happens to them?
Here is the log after a restart:
11/29/2015 10:55:22 AM: State::PlayerStarted
11/29/2015 10:55:22 AM: Info::OSPlatform::Win32NT/10.0.10240.0
11/29/2015 10:55:22 AM: Info::SLVersion::5.1.40728.0
11/29/2015 10:55:22 AM: Info::ProcessorCount::4
11/29/2015 10:55:22 AM: Info::PlayerVersion::1.1.64.0
11/29/2015 10:55:22 AM: Info::connectionID::39573
11/29/2015 10:55:22 AM: Info::playerCookie::checkForCookie
11/29/2015 10:55:22 AM: Info::playerCookie::cookieRetrieved:649576174634607
11/29/2015 10:55:22 AM: Info::MaxPermittedBitrate::900 Kbps
11/29/2015 10:55:22 AM: Info::MediaURL::http://mhw20-east.cloudapp.net:443/43P/ ... 6174634607
11/29/2015 10:55:23 AM: Info::AvailableAudioStreamChanged
11/29/2015 10:55:23 AM: State::Retry::StateChanged::NotRetrying
11/29/2015 10:55:24 AM: Info::PlayStateChanged::Opening
11/29/2015 10:55:24 AM: State::MediaFailed
11/29/2015 10:55:24 AM: State::Retry::StateChanged::Retrying
11/29/2015 10:55:24 AM: State::Retry::Started
11/29/2015 10:55:24 AM: Info::PlayStateChanged::Closed
11/29/2015 10:55:24 AM: Info::PlayStateChanged::Opening
11/29/2015 10:55:24 AM: State::RetryAttempt::Failed
11/29/2015 10:55:24 AM: State::MediaFailed
...repeats...