Who is allowed to view a webcast?
Posted: Sat Mar 28, 2015 7:58 pm
Hi,
If a location is not listed when creating an event, can the site still receive the broadcast? I ask because in all my testing, if I do not add the location and mark it as a receiving site, I cannot view the webcast from the site. Frustrated by this, I called the Global Service Center, and they assured me that anyone can view the broadcast if given the event ID and is able to sign into portal.ldswebcast.org to get the URL. They mentioned that adding the location allows statistic tracking, and that is it.
It is possible that when I conducted my tests, maybe the server farm was accepting my stream, but not making it available for anyone, thus trying to view a broadcast from any site resulted in a connection error.
^This is my main concern, but I'll mention a few other things that have been bothering me lately. If anyone knows why they occur, or has also experienced them, I'd appreciate a good word about it.
The web app behaves differently in different browsers (Chrome vs IE). For example, in Chrome when I create an event, and save it, when editing, I am unable to add new locations because the search result when searching for other locations puts the selection drop-down out of focus. On IE, the drop-down stays in focus, and allows me to select the unit, but when I'm done adding the locations, I notice that all the fields previously committed when creating the ticket initially (pre-edit) are blanked out. If I fill them out exactly how they were before editing, I get an error when trying to save the updated event. The Global Service Center response was that it is impossible to add a location after creating a new event, by using the edit function. All locations must be added when the initial ticket is created. To go further, when using the same version of Chrome and IE on Win7 vs Win8, the behavior is even more strange. Some search results (stake A) have radio buttons so I can select the unit, and other (stake B) don't display any radio buttons! Regardless, they all result in an error when saving. I'll mention others if the thread get's traction.
Thanks in advance!
If a location is not listed when creating an event, can the site still receive the broadcast? I ask because in all my testing, if I do not add the location and mark it as a receiving site, I cannot view the webcast from the site. Frustrated by this, I called the Global Service Center, and they assured me that anyone can view the broadcast if given the event ID and is able to sign into portal.ldswebcast.org to get the URL. They mentioned that adding the location allows statistic tracking, and that is it.
It is possible that when I conducted my tests, maybe the server farm was accepting my stream, but not making it available for anyone, thus trying to view a broadcast from any site resulted in a connection error.
^This is my main concern, but I'll mention a few other things that have been bothering me lately. If anyone knows why they occur, or has also experienced them, I'd appreciate a good word about it.
The web app behaves differently in different browsers (Chrome vs IE). For example, in Chrome when I create an event, and save it, when editing, I am unable to add new locations because the search result when searching for other locations puts the selection drop-down out of focus. On IE, the drop-down stays in focus, and allows me to select the unit, but when I'm done adding the locations, I notice that all the fields previously committed when creating the ticket initially (pre-edit) are blanked out. If I fill them out exactly how they were before editing, I get an error when trying to save the updated event. The Global Service Center response was that it is impossible to add a location after creating a new event, by using the edit function. All locations must be added when the initial ticket is created. To go further, when using the same version of Chrome and IE on Win7 vs Win8, the behavior is even more strange. Some search results (stake A) have radio buttons so I can select the unit, and other (stake B) don't display any radio buttons! Regardless, they all result in an error when saving. I'll mention others if the thread get's traction.
Thanks in advance!