Help with webcast issues

Using the Church Webcasting System, YouTube, etc. Including cameras and mixers.
russellhltn
Community Administrator
Posts: 34513
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#31

Post by russellhltn »

bregar wrote:and copied the stake presidency.

That's the "magic key". At least in my experience.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
bregar
New Member
Posts: 10
Joined: Sat Jan 21, 2012 8:25 am
Location: USA Rockford, IL

#32

Post by bregar »

UPDATE

On Wednesday the FM group had a sound system contractor from salt lake fly in to service the building audio system. Once they started checking the system they found it to be extraordinarily messed up. They replaced almost all of the equipment in the audio rack. Items replaced included one of the two amps, digital mixer, upgraded the surge protector to a professional one, the hearing imparied transmitter and many cables and mic jacks.

We did a webcast test with 2 of my 3 remote sites. I also monitered with my laptop and the clerks computer. The second I turned on my laptop I knew my sound issues were solved. The new equipment had made a huge difference. After setting the audio gain at the sat rack we were able to fine tune the levels so both sites had clear sound.

Thanks for all of the replies
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