Webcast software authentication server temporarily down

Conversations around originating a webcast for conference, including cameras and mixers.
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Mikerowaved
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Webcast software authentication server temporarily down

Postby Mikerowaved » Mon Feb 13, 2012 4:56 pm

The authentication server for the Meetinghouse Webcast software is not working properly, so you currently can't log into the software, or setup a webcast. The good folks at the GSD are aware of it and will hopefully have it working again shortly.

I don't think this affects those with the Webcast Communicator box, just the software version.
So we can better help you, please edit your Profile to include your general location.

lionelwalters
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Postby lionelwalters » Mon Feb 13, 2012 9:19 pm

Is there any update on this at all? I'm on the phone with GSD and the agent I'm speaking to doesn't know about it. I'm supposed to be webcasting a fireside with a General Authority in less than 4 hours... :-)

ksolsen
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Postby ksolsen » Mon Feb 13, 2012 10:48 pm

I've got our engineer looking at this right now.
Kurt Olsen - Product Manager at Church HQ for Digital Presentation (Personal Video Conferencing, Meetinghouse Webcast, Conference Rooms, Video Conference Endpoints, Meetinghouse Digital Content)

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Postby ksolsen » Mon Feb 13, 2012 11:02 pm

Okay, the authentication server is back up. Sorry for the inconvenience.
Kurt Olsen - Product Manager at Church HQ for Digital Presentation (Personal Video Conferencing, Meetinghouse Webcast, Conference Rooms, Video Conference Endpoints, Meetinghouse Digital Content)

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Mikerowaved
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Postby Mikerowaved » Mon Feb 13, 2012 11:08 pm

ksolsen wrote:Okay, the authentication server is back up.

Yup. It appears to be working again. Thanks, Kurt.
So we can better help you, please edit your Profile to include your general location.


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