Meetinghouse Webcast Communicator 3-year warranty - some units now not covered
Posted: Tue Feb 07, 2012 4:21 pm
Just wanted to make a general posting for the Webcast community to try to make everyone aware that the Meetinghouse Webcast Communicator has a 3-year warranty, provided by the equipment manufacturer. We first started shipping units in February 2009, which means that some units are now coming out of that warranty period.
If you have a unit that falls outside the warranty period (which is longer than you would get on most PCs nowadays, by the way), you will be responsible to pay for any necessary repairs or replacement. If an individual component can be replaced, you will be charged for the cost of that component. If the entire unit needs to be replaced, you will be charged the full replacement cost of $840.
Contact the Global Service Center if you are having equipment problems and they can take you through the process.
If you have a unit that falls outside the warranty period (which is longer than you would get on most PCs nowadays, by the way), you will be responsible to pay for any necessary repairs or replacement. If an individual component can be replaced, you will be charged for the cost of that component. If the entire unit needs to be replaced, you will be charged the full replacement cost of $840.
Contact the Global Service Center if you are having equipment problems and they can take you through the process.