Modem Connection

Discussions around using and interfacing with the Church MLS program.
harddrive
Member
Posts: 445
Joined: Thu Jan 03, 2008 7:52 pm

Modem Connection

Postby harddrive » Thu Jan 03, 2008 7:57 pm

The stake clerk has received a new PC and installed MLS 2.7.3 on it. Now when he dials in to get updates from SLC, MLS will connect using the modem and says that it has connected to the server. Then MLS will exit without any error messages, however the modem will stay connected.

My question is what file or files need to be modified so that we can connect to the server.

Thanks in advance.
Terry

russellhltn
Community Administrator
Posts: 20762
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Thu Jan 03, 2008 9:13 pm

What I'd expect him to get is a sad face with a error message about "security failure" and how he needs to call the area office. (SLC in the U.S.).

I think that's the best plan of action here.

imokiao-p40
New Member
Posts: 1
Joined: Sun Mar 16, 2008 7:30 pm

Postby imokiao-p40 » Sun Mar 16, 2008 7:39 pm

Hi,

I'm getting that error you mentioned: "Security failure..please contact administratory ...."

What's the problem here?

We installed a new computer with MLS, then did an import of backup data of the old computer. After testing a send/receive we get that error.

2nd question: What would happen if we don't have the admin password to MLS to add a second Ward to MLS?

Thanks

russellhltn
Community Administrator
Posts: 20762
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Sun Mar 16, 2008 9:13 pm

imokiao wrote:We installed a new computer with MLS, then did an import of backup data of the old computer. After testing a send/receive we get that error.


That will do it. You need to call clerk support and have them do a reset on their end. You can expect that to happen when you change out computers or if you have to do a massive re-load such as reformatting/reimaging the hard drive.


Return to “MLS Support, Help, and Feedback”

Who is online

Users browsing this forum: No registered users and 1 guest