I tried to connect last night and every time I try to transmit in any way it says Error 3 "Certificate Error".
We are on Windows 7 and have never had issues with our modem. The modem does seem to connect just fine.
The Windows Event Logs show nothing out of the ordinary.
As per Technical Support I reinstalled MLS but that didn't help. I then tried uninstalling and reinstalling but that didn't help either. I wonder if I truly uninstalledsince it seemed to remember all our user accounts and I didn't seem to lose anything. I was expecting to have to restore from backup.
Does anyone have any suggestions?
Thank you
Error 3 "Certificate Error"
-
- New Member
- Posts: 3
- Joined: Wed May 04, 2011 9:07 am
- Location: West Jordan, Utah
-
- Community Moderators
- Posts: 9861
- Joined: Mon Mar 17, 2008 12:30 am
- Location: USA, TX
The certificate error is a security lockout. Contact LUS and have them do a security reset for your unit MLS.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
-
- New Member
- Posts: 3
- Joined: Wed May 04, 2011 9:07 am
- Location: West Jordan, Utah
Escalated to Tier 2 Support
According to Support, "Error 2" has to do with the security reset to which you referred. This "Error 3" seems to be at the moment, rare.
"Tier 2" support is supposed to be calling me back - hopefully before Sunday
"Tier 2" support is supposed to be calling me back - hopefully before Sunday
-
- New Member
- Posts: 3
- Joined: Wed May 04, 2011 9:07 am
- Location: West Jordan, Utah