mahoneyjn wrote:
I used to used to use logmein.com to access the ward computer from home and keep mls updated. It has stopped working for me though. I can access the computer and log in but the window where MLS should be when it is running is blank. I am wondering if anyone else has run into this?
I was able to fix this by going into my target computers device manager. From there I selected the display adapter and disabled the "LogMeIn Mirror Driver". After a reboot it worked great.
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I will say that one benefit of remote desktop (RDP) over logmein is that RDP blanks the screen and locks the keyboard on the remote computer. So if, by chance, one of the 20,000 people who have a key to the clerk's office walks in while you are viewing privileged data remotely, it will not be exposed. logmein also has this functionality (you click a checkbox in the top ribbon of the screen after you've logged in) but it's not enabled by default.
Logmein is a reputable company with a great SLA. They don't store your machine's credentials. They still require you to input both the windows credentials and your MLS credentials as if you were personally at the computer. The clicks, keystrokes, and streaming images are exchanged using strong encryption SSL/TLS. There is more on their
security whitepaper.
Arguing the inherent/historic insecurity of Windows XP or the wickedness of 3rd party service providers are both red herrings. You could use this logic to make arguments against Sophos, LANDesk, or any other church-licensed software - or even use it to argue that units shouldn't have computers at all.
I think technology should be used to
enable people to do their callings in a secure environment. The technology industry has proven remote access can be done seriously and securely for many years. If it's requested by leadership, then I don't see an issue with providing it.
HOWEVER - as more MLS functionality moves to LDS.org, I suspect there will naturally be less desire for remote access to the unit computer, anyways.