Missing Confidential Reports/Forms

Discussions around using and interfacing with the Church MLS program.
craiggsmith
Senior Member
Posts: 711
Joined: Sun Sep 12, 2010 2:14 pm
Location: South Jordan, Utah

Missing Confidential Reports/Forms

Postby craiggsmith » Tue Feb 15, 2011 8:02 pm

Several wards in my stake are suddenly reporting that there is no longer a link to confidential reports/forms. I checked one of the wards that is having this problem and they are on 3.3.

I didn't find anything in these forums about this; is no one else having this problem?

Is the only solution to reinstall MLS? When doing a reinstall, is it really necessary to go through all the steps of backing up, uninstalling, deleting directories, etc.?
Craig
STS
South Jordan, UT

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aebrown
Community Administrator
Posts: 14693
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Postby aebrown » Tue Feb 15, 2011 8:12 pm

craiggsmith wrote:Several wards in my stake are suddenly reporting that there is no longer a link to confidential reports/forms. I checked one of the wards that is having this problem and they are on 3.3.

I didn't find anything in these forums about this; is no one else having this problem?


Yes, some others have had this problem; see the thread 3.3 Missing 'Other Resources'.

craiggsmith wrote:Is the only solution to reinstall MLS? When doing a reinstall, is it really necessary to go through all the steps of backing up, uninstalling, deleting directories, etc.?


Yes, the fix is to reinstall MLS. But as you can see in post #5 of the thread I linked to, a simple full install on top of your existing installation should fix it.
Questions that can benefit the larger community should be asked in a public forum, not a private message.

craiggsmith
Senior Member
Posts: 711
Joined: Sun Sep 12, 2010 2:14 pm
Location: South Jordan, Utah

Postby craiggsmith » Tue Feb 15, 2011 8:19 pm

Sorry, I did see that thread but at the time I thought it was a different issue. Thanks very much, I'll try it right now.
Craig
STS
South Jordan, UT

craiggsmith
Senior Member
Posts: 711
Joined: Sun Sep 12, 2010 2:14 pm
Location: South Jordan, Utah

Postby craiggsmith » Tue Feb 15, 2011 9:19 pm

It worked, thanks!
Craig
STS
South Jordan, UT


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