MLS 3.3 and "Saved Forms" problem

Discussions around using and interfacing with the Church MLS program.
kisaac
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MLS 3.3 and "Saved Forms" problem

Postby kisaac » Thu Jan 13, 2011 5:38 pm

I cannot pull up my saved forms (except financial statements) since MLS 3.3 was pushed down to us wednesday morning.

I had a meeting on tuesday night, before MLS 3.3 arrived, and we saved our "officers sustained" form for Sunday's conference. Wednesday morning, MLS 3.3 arrived when we did our send/receive. Wednesday afternoon, and later that evening, I could not pull up ANY saved forms except past financial statements. If you click on one, nothing happens.

Any else have a similar experience, or advice so I can use my form for Sunday?

jdlessley
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Postby jdlessley » Thu Jan 13, 2011 10:26 pm

kisaac wrote:Any else have a similar experience, or advice so I can use my form for Sunday?
Since the update was done by a patch during a send/receive I would recommend doing a complete install from the installer available at mls.lds.org. Patch updates have been noted to cause MLS functionality problems for some. A complete install usually corrects the issues.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

kisaac
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Joined: Sun Oct 21, 2007 5:04 am
Location: Utah, united states

Postby kisaac » Sat Jan 15, 2011 9:35 pm

Thanks, I'll give it a try.

captainBDSC
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Location: Ogden, Utah

Postby captainBDSC » Sat Jan 15, 2011 10:57 pm

I have the same problem. I will try using the full install to see if it fixes it. I am trying to print my officers sustained form for my last ward confernce to send in with my ward history...

kisaac
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Posts: 1170
Joined: Sun Oct 21, 2007 5:04 am
Location: Utah, united states

Postby kisaac » Fri Jan 28, 2011 12:04 am

Quick update: Message back from an MLS Support Dated jan 25,2011 said:
"It appears that forms created in 3.2.4 are not recoverable at this time in 3.3. We are attempting to recover these forms but it is unclear whether this will be successful."


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