Tech Forum

Tonight I auto-downloaded 3.3 (in Australia) and MLS runs fine.
Read through the Release Notes.
There was no mention of changes to the Other Resources facility in total but I recall Membership Audit was in there and they advise changes to it.
Also 'Applications to the First Presidency' - simply not there in the version I downloaded tonight.
The entire Other Resources window is blank, aside from its Title.

WenU wrote:Tonight I auto-downloaded 3.3 (in Australia) and MLS runs fine.
Read through the Release Notes.
There was no mention of changes to the Other Resources facility in total but I recall Membership Audit was in there and they advise changes to it.
Also 'Applications to the First Presidency' - simply not there in the version I downloaded tonight.
The entire Other Resources window is blank, aside from its Title.

It's not uncommon for Other Resources to disappear in an automatic download. Often downloading the full version and installing it will fix that. But I didn't think automatic downloads were supposed to be happening until after the first of the year. Was this really an auto-download, or did you download the full version of MLS 3.3 already?

Iamdavid wrote:Also 'Applications to the First Presidency' - simply not there in the version I downloaded tonight.
The entire Other Resources window is blank, aside from its Title.

I installed 3.3 in my stake. I noticed after a couple of send/receives that it was downloading some forms. Perhaps it takes a couple send/receives for everything to get set up?

Iamdavid wrote:The entire Other Resources window is blank, aside from its Title.

This was a problem when we accepted the download online. In our case, there was only one link (Audits) in Other Resources. There were other links missing in other places, as well.

The only way we could fix it was to get a complete installation file from the MLS site and reinstall. The complete reinstall fixed the problem.

lajackson wrote:This was a problem when we accepted the download online. In our case, there was only one link (Audits) in Other Resources. There were other links missing in other places, as well.

The only way we could fix it was to get a complete installation file from the MLS site and reinstall. The complete reinstall fixed the problem.

You will need to reinstall 3.3 over the top to fix the problem. The auto update was sent down to units in Australia and the Pacific area at the request of the area office. Everywhere else is still an optional upgrade until late January.

crislapi wrote:I installed 3.3 in my stake. I noticed after a couple of send/receives that it was downloading some forms. Perhaps it takes a couple send/receives for everything to get set up?

If you read the release notes it says

The MLS Software Manual is available in the language used by the unit in MLS. Because of the size of the manual, it will be sent as part of the next Send/Receive Changes after MLS 3.3 is installed.

I also specifically noticed the audit forms as well.

Hmm I'll have a look on Friday night when I go in.
If it doesn't sort itself out I will have to ask the stake tech to give me the password to download the full 3.3.
But I will report back here regardless of which option fixes the problem.

No Problem. I went in tonight, Friday and booted up. MLS came up with three categories in Other Resources.
I don't recall if there were more than three: Seminary/Institute; Audit; and Administrative.
All's well that ends well.

Iamdavid wrote:No Problem. I went in tonight, Friday and booted up. MLS came up with three categories in Other Resources.
I don't recall if there were more than three: Seminary/Institute; Audit; and Administrative.
All's well that ends well.

In the US and Canada the three Other Resources categories are Church Audits, Confidential Reports and Forms, and Seminaries and Institutes.