MLS: Home Teaching reporting history lost

Discussions around using and interfacing with the Church MLS program.
jsnauvoo
New Member
Posts: 16
Joined: Sat Dec 26, 2009 9:35 pm
Location: Reno, NV, USA

MLS: Home Teaching reporting history lost

Postby jsnauvoo » Wed Jan 06, 2010 11:17 am

I have a member who has been in our ward since May. She was assigned home teachers, and the Elder's Quorom has been reporting the home teaching.

In the last month there was a name change performed by another clerk. Since that time the home teaching history was lost, and the previous months are now greyed out with no opportunity to record the history. Even attempts to click on the percentage mark fail.

Any suggestions or way to fix this issue?

Thanks!

russellhltn
Community Administrator
Posts: 20723
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Wed Jan 06, 2010 11:22 am

It sounds like her record may have been moved out and moved back in.

The only way I can think of to solve this is to send a Special Request.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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