I'm also seeing strange issues in my stake MLS with regard to ward organisation. The wards in our stake have all been through the exercise of cleaning up custom positions and converting them to standard positions where appropriate. What we see in the stake MLS however is many duplications of callings in at least one of the wards. For example, in my home ward I personally went through MLS with the ward clerk a week ago to look at the callings (he had a problem after the last MLS update came through, which effectively wiped all the callings in the database, but that's another story), and verified that everything was now recorded correctly again.
When I did a send receive at the stake centre on Tuesday evening following, I found that the ward data shows duplicated positions for practically all the leadership positions for this ward (this from the WardOrganisation.csv export file). What I actually see in MLS is OK, but the export file is a mess. That's a bit of a pain, as the stake presidency uses the Ward Tools iPhone app, which relies on this file. We also use these export files for other types of custom report generation. I note that CDOL also shows the duplications for this unit (as of the time of writing).
I also found that some positions have multiple entries, but with different members (for example, both the current and previous auxiliary president are listed for a standard position in some instances). Finally, there are some positions showing that are totally out - for example an assistant ward clerk is still shown, even though he was released some months ago, and the ward MLS is up to date and no longer has this brother in that calling.
It seems that most of the problems are just for a single unit (my home ward
), but a couple of other units show one or two duplications.
Some of these have been in this state for over a month now. So, how do I fix this, or get it fixed? Is this something that is likely to clear itself, ie some sort of synch issue? CzechRM indicated that the CDOL servers have recently caught up from a backlog of information - maybe things like that take a little longer for us Down Under
Would appreciate if someone could offer a positive suggestion here (anyone from CHQ that might be reading this!!), or answers to the questions Alan posted at the start of this thread. Calling Clerk support from here involves international calls and the high costs associated with that, so that is usually a least preferred option for me.