I have received conflicting information on how requesting and sending membership records really works. Any help on clearing the following up would be helpful.
Here is what I have been told:
- It doesn't matter if we send a record to another ward because the other ward has to request it. Is this true? This is not what the MLS training says.
No, this is not true. There are at least two methods of moving records. Either the unit the member or family is moving from can move records out of the unit or the unit the family is moving into can request the individual or family records. The MLS training describing the procedures are correct.
When someone moves out if the other ward doesn't request their membership records they will remain in our ward until they are requested (no matter if we send them on or not).
This is also incorrect. As before, either the losing unit can move the records out or the gaining unit can request the records.
tylerrpew wrote:Because of the above it would seem we would have tons of people in membership records that no longer live in our ward boundaries.
Having both methods of moving records avoids situations where member records would not be available to the unit in which they actually reside. I can think of several senarios where members could be lost if either method of moving records was not available.
tylerrpew wrote:If a new person's membership record is requested that just moved in and it doesn't include their record number what is the fastest we can receive these records back. Does someone literally have to look at it if there is not member record number submitted with the request?
The quickest way to get a member's record is to have their member number included in the request for the membership records (done throught MLS Request Individual Record). But if the member record is not known the records can still be requested. Just make sure to include the full name and birth date of the member. Salt Lake will move the records with the record number with just those two pieces of information. For more information about moving records or requesting records see the LDSTech Wiki page New move-ins
A local priesthoold leader can place a move restriction, or hold, on a membership record for various reasons. It is this case that a record will not be moved even if requested by another unit. For further details see the LDSTech wiki page Move restriction