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Member moved - can't get their tax donation receipt

Posted: Thu Mar 30, 2017 7:37 pm
by aaron.bayly
Hello,

I had two members move from our ward in Canada to the States last year. Now they are requesting their tax donation receipt for filing taxes. I can't find their donation history and the clerk in their new ward can't either.

How do I find the donations that they made in 2016?

Best,

Aaron

Re: Member moved - can't get their tax donation receipt

Posted: Thu Mar 30, 2017 7:52 pm
by eblood66
Their current ward clerk will need to call the Global Service Center and ask them to provide the needed statement.