Can No Longer Print More Than 1 Copy

Discussions around using and interfacing with the Church MLS program.
jasondavie
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Posts: 41
Joined: Sat Oct 05, 2013 6:44 pm
Location: Brisbane, Australia

Can No Longer Print More Than 1 Copy

Postby jasondavie » Sun Jan 29, 2017 3:26 am

Greetings Fellow Members of the Order of the Clerkhood,

Recently our ward computer (and the other wards' computers in our building) stopped being able to print multiple copies of any report generated from LCR or even using Adobe PDF Viewer directly.

No matter how many copies are selected in the tab that Chrome creates when preparing a report, only 1 printout at a time can be achieved. I've tried printing to PDF or even saving the PDFs generated by LCR and viewing them directly from the downloads folder, but still have no success.

The ONLY thing that works is to generate the report and then press "shift, Control and P". Then selecting multiple copies actually works, but this is only able to be done if using Chrome and not if viewing other files or PDFs on the computer.

Has anyone else had this problem develop recently? Perhaps it is related to our printers or a compatibility issue since some program was recently updated....or maybe it's just an Aussie thing :)

Any help would be appreciated.

Cheers.

russellhltn
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Posts: 21933
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Can No Longer Print More Than 1 Copy

Postby russellhltn » Sun Jan 29, 2017 11:33 am

It looks like this Adobe forum thread has a couple of suggestions: link.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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mfmohlma
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Joined: Thu Feb 28, 2008 5:45 pm
Location: Hillsboro, OR

Re: Can No Longer Print More Than 1 Copy

Postby mfmohlma » Mon Jan 30, 2017 3:25 pm

I noticed the same thing yesterday. Probably some Chrome update that messed things up. Looks like russellhltn's suggestion might help.

jasondavie
New Member
Posts: 41
Joined: Sat Oct 05, 2013 6:44 pm
Location: Brisbane, Australia

Re: Can No Longer Print More Than 1 Copy

Postby jasondavie » Mon Jan 30, 2017 9:21 pm

Well, at least I know it's not restricted to Australia now!

I had a quick look at the link. Hopefully I'll be able to work it out for our HP printers.

I'll give it a go next Sunday.

Mr_Dove
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Joined: Wed Apr 09, 2014 10:15 am

Re: Can No Longer Print More Than 1 Copy

Postby Mr_Dove » Sun Feb 12, 2017 10:25 am

I always had this problem when printing in MLS. I have not tried yet in our new browser based programs. I've come to believe that this is done on purpose but nobody seems to know anything about it.

jasondavie
New Member
Posts: 41
Joined: Sat Oct 05, 2013 6:44 pm
Location: Brisbane, Australia

Re: Can No Longer Print More Than 1 Copy

Postby jasondavie » Mon Feb 13, 2017 4:34 am

Unfortunately I haven't been able to fix the problem, but thanks for your suggestions.

The only thing that works temporarily is to unselect the "collate" button every single time I want to print. Then for some unknown reason, multiple copies will print...but it's not a great solution.


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