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Problem logging in
Posted: Sun Jan 08, 2017 5:06 pm
by wade_ogrady
I have attempted to log in over the past couple of days and have received error message (attached). Any urgent assistance would be greatly appreciated. Thanks
Re: Problem logging in
Posted: Sun Jan 08, 2017 6:55 pm
by jdlessley
There is no image attached. Since you posted in the MLS Support forum I am guessing you have an MLS user account for your unit MLS - correct? Do others with MLS user accounts have a problem signing in? If others are having difficulty logging in then follow the procedures in
Lost user names.
Re: Problem logging in
Posted: Sun Jan 08, 2017 7:31 pm
by russellhltn
If the problem is with MLS, keep in mind that the MLS program that runs on the ward computer uses a login completely different from your LDS Account login. Perhaps, no one set you up with a login?
Re: Problem logging in
Posted: Tue Jan 10, 2017 3:19 pm
by wade_ogrady
Attached error message in Word doc.
I had no issues logging in earlier in the week, but came back Sunday and this showed. Other Bishopric members didn't have any issues with their log in on Sunday.
Re: Problem logging in
Posted: Tue Jan 10, 2017 4:02 pm
by russellhltn
Your version looks quite out of date. I'd have the clerk download MLS and do a install overtop of the existing install.