Why prompted to print?

Discussions around using and interfacing with the Church MLS program.
chriswoodut
New Member
Posts: 49
Joined: Mon Jul 25, 2011 8:42 am

Why prompted to print?

Postby chriswoodut » Sun Oct 16, 2016 12:58 pm

MLS likes to prompt me to print a lot of things. I understand some of them (move ins, move outs) but often it prompts me to print a member's record and I can't tell why it is wanting me to print it. It doesn't seem to indicate that anything changed -- it just wants me to print it out. Then the bishop asks why I printed it.

Is there any way to tell WHY MLS wants me to print certain things? Some are obvious, but some are just membership records with no known change (no ordinance change, no address change, etc).

(We no longer maintain paper membership records since everyone has LDS tools and can look things up that way.)

User avatar
sbradshaw
Senior Member
Posts: 2494
Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
Contact:

Re: Why prompted to print?

Postby sbradshaw » Sun Oct 16, 2016 1:18 pm

Most of the changes I see are when a member updates their phone number or email address on LDS.org. In the days before anything was online, keeping a binder with up-to-date membership information would have been handy. Nowadays, it's not as useful.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

chriswoodut
New Member
Posts: 49
Joined: Mon Jul 25, 2011 8:42 am

Re: Why prompted to print?

Postby chriswoodut » Sun Oct 16, 2016 2:17 pm

I guess my confusion is why it prints things without indicating WHAT has changed. Without telling me what has changed, the print out is meaningless. I was hoping someone would point out that maybe I'm just missing an asterisk next to the changed items or something visible like that for me to understand why MLS thinks I want this info.

User avatar
sbradshaw
Senior Member
Posts: 2494
Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
Contact:

Re: Why prompted to print?

Postby sbradshaw » Sun Oct 16, 2016 4:24 pm

If I remember correctly, I think there's a transmission report that lists all the changes that MLS sent or received, that it prompts to print.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

chriswoodut
New Member
Posts: 49
Joined: Mon Jul 25, 2011 8:42 am

Re: Why prompted to print?

Postby chriswoodut » Sun Oct 16, 2016 4:26 pm

sbradshaw wrote:If I remember correctly, I think there's a transmission report that lists all the changes that MLS sent or received, that it prompts to print.


Yeah, I've seen that sometimes but I don't always see that doc. That's when I get stumped.

jirp
Member
Posts: 161
Joined: Thu Feb 21, 2013 8:02 pm
Location: Greybull WY

Re: Why prompted to print?

Postby jirp » Tue Oct 18, 2016 2:32 pm

You will notice the ones that print with no reason are all long term inactives and what you are prompted to print is nearly always an IOS. My best guess that it is the programs way of encouraging you to work with them and that it chooses them because their record hasn't been opened in X time frame.

wasserbaech
New Member
Posts: 2
Joined: Sun Sep 25, 2016 7:23 pm

Re: Why prompted to print?

Postby wasserbaech » Fri Oct 21, 2016 12:37 pm

I agree completely that it would be helpful to receive an indication of the reason the record is being printed. When this happens for no apparent reason, I suspect the reason is that one of their family members (e.g., parents or children that aren't in the same ward) had an event (e.g., ordinance or death), which may or may not appear on the record summary that's printed.

But if we can't figure out why the record was printed, it isn't really helping us.


Return to “MLS Support, Help, and Feedback”

Who is online

Users browsing this forum: No registered users and 1 guest