Tech Forum

I'm a Assistant Stake Clerk and when I setup the computers in the stake I created an admin account on each. Now all the wards receive a message that there is an account that is not associated with a member. Is there a way around this?

woakey wrote:I'm a Assistant Stake Clerk and when I setup the computers in the stake I created an admin account on each. Now all the wards receive a message that there is an account that is not associated with a member. Is there a way around this?

You don't need a way around it; you just need to make sure those accounts are set up properly.

See the following two articles about the "Out-of-Unit Administrator" accounts and the Urgent Task about associating an account with a member:

http://www.ldsclerks.org/index.php?titl ... nistrators
http://www.ldsclerks.org/index.php?titl ... gent_Tasks

I'm in agreement with mkmurray. When you add a new MLS user, you can choose "Member of Unit" or "Out-of-Unit Administrator." If you choose the administrator, this problem with not being associated with a member will not come up. If the entry is an old one before MLS 2.9, then it will come up and you can just click "Out-of-Unit Administrator" and the problem will go away.

There is a second possibility. Only two out-of-unit administrators are allowed in ward MLS. If they have already used both of them, then you will not be able to make your stake specialist an out-of-unit administrator on that computer. Then you need to talk to the bishop and see what you can do about getting one of the two existing out-of-unit administrators removed.