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MIssing individual email address

Posted: Sun Nov 22, 2015 3:35 pm
by bret.westenskow
I've noticed in printing off some individual ordinance summaries that often the individual email is missing from the print out. It shows in the LCR individual ordinance summary and in LDS tools. Has anyone else noticed this?

Re: MIssing individual email address

Posted: Sun Nov 22, 2015 4:17 pm
by sbradshaw
I think LDS Tools fills in the household contact info as the individual if the individual is blank. Leader and Clerk Resources may do something similar. If you go to Leader and Clerk Resources and look at the person's profile, without actually printing it, are both fields filled in?

Re: MIssing individual email address

Posted: Sun Nov 22, 2015 6:25 pm
by jdlessley
The data in MLS may be out of sync with headquarters data and may require a unit data refresh to pull in the missing or out of date data.