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Can't log in to MLS
Posted: Sun Nov 16, 2008 12:53 pm
by shawnbremner-p40
Here's the message I'm getting:
"The following error occurred while accessing the database attempting to verify the user and password.
com.pointbase.me.jdbc.jdbcSQLException: Wrong cipher or version
This is a serious problem that will prevent you from logging in.
[Ljava.long.Object; @84f566 has tried unsuccessfully to restore your database. You will need to restore your database from a backup copy before you can proceed."
I have already tried the solution for "
Lost or corrupted user name list in MLS" here:Any ideas???
Shawn B
Stake Clerk
Oshawa, ON
Posted: Sun Nov 16, 2008 1:32 pm
by techgy
shawnbremner wrote:Here's the message I'm getting:
"The following error occurred while accessing the database attempting to verify the user and password.
com.pointbase.me.jdbc.jdbcSQLException: Wrong cipher or version
This is a serious problem that will prevent you from logging in.
[Ljava.long.Object; @84f566 has tried unsuccessfully to restore your database. You will need to restore your database from a backup copy before you can proceed."
I have already tried the solution for "Lost or corrupted user name list in MLS" here:
http://www.lds.org/ldsorg/v/index.jsp?v ... 00176f620a____
Any ideas???
Shawn B
Stake Clerk
Oshawa, ON
Shawn,
If you have a reliable backup, I would suggest that you remove the MLS software completely by doing an un-install. Then reboot and re-install the mls program. If you still have problems, I'd suggest that you contact your Stake Technical Specialist and have him assist. It may require a phone call to the Clerks Support Desk in SLC to resolve this.
Posted: Sun Nov 16, 2008 4:50 pm
by russellhltn
I couldn't follow the link to see exactly what you were supposed to try. I do know that MLS keeps some internal backups and that you can probably fix it by renaming the current database and copying back an older version. For some reason, the most recent backup may be also corrupted. You may have to keep trying different versions until you find the un-corrupted one. Naturally, you shouldn't restore an internal backup that's older then your own manual backup.
If you can't find one, then you're probably looking at restore from a backup you've made.
Posted: Sun Nov 16, 2008 5:06 pm
by techgy
RussellHltn wrote:I couldn't follow the link to see exactly what you were supposed to try.
The URL that Shawn was referencing is: Click
HERE
Re: Can't log in to MLS
Posted: Sun Mar 20, 2016 4:57 pm
by edwinberkmaydana
no puedo ingresar a MLS del barrio Brasil Cod. 259411 ESTACA LITORAL 2004747
hoy quisimos ingresar los donativos y el sistema no reconoció el passbor del secretario de estaca ni el mio secretario del barrio como soluciono este problema
Re: Can't log in to MLS
Posted: Sun Oct 16, 2016 12:02 am
by federicohabla16
Can't log in, what should I do? The usernames were deleted, and I can't do the clerk duty stuff because of it.
Re: Can't log in to MLS
Posted: Sun Oct 16, 2016 3:46 am
by russellhltn
federicohabla16 wrote:Can't log in, what should I do? The usernames were deleted, and I can't do the clerk duty stuff because of it.
Try this:
Lost user names (MLS).
Re: Can't log in to MLS
Posted: Sat Jul 21, 2018 11:11 am
by enomichael
i have the same error
Re: Can't log in to MLS
Posted: Sat Jul 21, 2018 4:11 pm
by russellhltn
enomichael wrote:i have the same error
Did you try the fix in the post above yours?
Re: Can't log in to MLS
Posted: Sun Aug 05, 2018 2:35 am
by bellraymondmackean1
I have recently received a new computer for the ward, and when trying to install the new MLS system, seem to have locked myself out of it. I can get myself into the old MLS on the old computer though. I seemed to have locked myself out. What should I do? Uninstall and reinstall?
Many thanks, Raymond Bell (Edinburgh Ward Clerk)