Can't log in to MLS

Discussions around using and interfacing with the Church MLS program.
shawnbremner-p40
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Posts: 1
Joined: Sun Nov 16, 2008 12:27 pm
Location: Ontario, Canada

Can't log in to MLS

Postby shawnbremner-p40 » Sun Nov 16, 2008 12:53 pm

Here's the message I'm getting:

"The following error occurred while accessing the database attempting to verify the user and password.

com.pointbase.me.jdbc.jdbcSQLException: Wrong cipher or version

This is a serious problem that will prevent you from logging in.

[Ljava.long.Object; @84f566 has tried unsuccessfully to restore your database. You will need to restore your database from a backup copy before you can proceed."

I have already tried the solution for "Lost or corrupted user name list in MLS" here:Any ideas???

Shawn B
Stake Clerk
Oshawa, ON

techgy
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Posts: 3174
Joined: Sun Jan 13, 2008 6:48 pm
Location: California

Postby techgy » Sun Nov 16, 2008 1:32 pm

shawnbremner wrote:Here's the message I'm getting:

"The following error occurred while accessing the database attempting to verify the user and password.

com.pointbase.me.jdbc.jdbcSQLException: Wrong cipher or version

This is a serious problem that will prevent you from logging in.

[Ljava.long.Object; @84f566 has tried unsuccessfully to restore your database. You will need to restore your database from a backup copy before you can proceed."

I have already tried the solution for "Lost or corrupted user name list in MLS" here:
http://www.lds.org/ldsorg/v/index.jsp?vgnextoid=141a62cf8538a110VgnVCM1000003a94610aRCRD&locale=0&sourceId=528142c214185110VgnVCM100000176f620a____

Any ideas???

Shawn B
Stake Clerk
Oshawa, ON


Shawn,

If you have a reliable backup, I would suggest that you remove the MLS software completely by doing an un-install. Then reboot and re-install the mls program. If you still have problems, I'd suggest that you contact your Stake Technical Specialist and have him assist. It may require a phone call to the Clerks Support Desk in SLC to resolve this.

russellhltn
Community Administrator
Posts: 20723
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Sun Nov 16, 2008 4:50 pm

I couldn't follow the link to see exactly what you were supposed to try. I do know that MLS keeps some internal backups and that you can probably fix it by renaming the current database and copying back an older version. For some reason, the most recent backup may be also corrupted. You may have to keep trying different versions until you find the un-corrupted one. Naturally, you shouldn't restore an internal backup that's older then your own manual backup.

If you can't find one, then you're probably looking at restore from a backup you've made.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

techgy
Community Moderators
Posts: 3174
Joined: Sun Jan 13, 2008 6:48 pm
Location: California

Postby techgy » Sun Nov 16, 2008 5:06 pm

RussellHltn wrote:I couldn't follow the link to see exactly what you were supposed to try.


The URL that Shawn was referencing is: Click HERE

edwinberkmaydana
New Member
Posts: 1
Joined: Sun Mar 20, 2016 8:49 am

Re: Can't log in to MLS

Postby edwinberkmaydana » Sun Mar 20, 2016 3:57 pm

no puedo ingresar a MLS del barrio Brasil Cod. 259411 ESTACA LITORAL 2004747
hoy quisimos ingresar los donativos y el sistema no reconoció el passbor del secretario de estaca ni el mio secretario del barrio como soluciono este problema

federicohabla16
New Member
Posts: 3
Joined: Sat Oct 15, 2016 10:59 pm

Re: Can't log in to MLS

Postby federicohabla16 » Sat Oct 15, 2016 11:02 pm

Can't log in, what should I do? The usernames were deleted, and I can't do the clerk duty stuff because of it.

russellhltn
Community Administrator
Posts: 20723
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Can't log in to MLS

Postby russellhltn » Sun Oct 16, 2016 2:46 am

federicohabla16 wrote:Can't log in, what should I do? The usernames were deleted, and I can't do the clerk duty stuff because of it.

Try this: Lost user names (MLS).
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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