Hello,
The last week we had a lot of internet problems but that problem has already been solved. Now we have another problem and maybe some of you has an answer for this. I contacted already GSC but there is no answer as of now.
When one of the users from MLS want to log in to the following message appear.
"The following error occurred while accessing the
database attempting to verify the user and password:
com.pointbase.me.jdbcSQLException:Wrong
cipher or version
This is a serious problem that will prevent you from
logging in.
[Ljava.lang.Object;@4d6b1a has tried unsuccessfully to
restore your database. You will need to restore your
database from a backup copy before you can proceed."
Thanks for any support.
Brother Paul van den Hurk
Ward clerk,
Kauswagan Ward
Invalid Entry MLS
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Re: Invalid Entry MLS
Additional:
I tried to find out how to restore the backup database, but can not find out where and how to do that.
I tried to find out how to restore the backup database, but can not find out where and how to do that.
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Re: Invalid Entry MLS
You need to be able to log in to do that.pgm44 wrote:Additional:
I tried to find out how to restore the backup database, but can not find out where and how to do that.
I'd suggest you contact CHQ to resolve your corruption problem.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Invalid Entry MLS
Yes that's what I already thought.
Thank you for the answer
Thank you for the answer
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Re: Invalid Entry MLS
There are some tricks you can do in the OS to "restore" some of the internal backups. But when it comes to corruption, I think it's best to talk to support. I'll do my own if it's a common problem like the lost user names.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Invalid Entry MLS
They would be the ones to supply the answer. It's possible the section you needed to talk to wasn't open when you called. You need to talk to the section that does MLS support.pgm44 wrote:I contacted already GSC but there is no answer as of now.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Invalid Entry MLS
I seem to be having the same problem. Has anyone been able to solve this problem or contacting CHQ is the only solution?
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Re: Invalid Entry MLS
Unless you hear otherwise, I'd plan on calling CHQ when they open on Tuesday, Utah time.faranil wrote:I seem to be having the same problem. Has anyone been able to solve this problem or contacting CHQ is the only solution?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Invalid Entry MLS
We got that time the solution to remove all the MLS files and install MLS again. We did that and the installation file was downloaded but without any extension. After we put "exe" behind the download-file we could install MLS and it worked. (mlsdownloadfile.exe)