jdlessley wrote:I provided step-by-step instructions to the clerk on how to move records out when the new unit and address is known. He had not been entering the new unit nor the member's address since he had never dealt with a move out in this manner. So now I think the records will be sent to the correct ward with no further problem.
Having a copy of MLS available on my home computer with test data sure helps when trying to troubleshoot issues, or in this case provide step-by-step instructions. Before providing the instructions to the clerk he was certain he could only send the records to Salt Lake and not designate the new ward nor the address for the move.