Problem with send and receive

Discussions around using and interfacing with the Church MLS program.
cyrilbrains
New Member
Posts: 5
Joined: Fri Jul 27, 2012 2:33 pm

Problem with send and receive

Postby cyrilbrains » Sun Jul 26, 2015 4:52 am

there was an update and after updating MLS anytime i want to do a send and receive i keep on getting this message

Error 2: unauthorized
Error in MLS when Send and.docx
(314.5 KiB) Downloaded 64 times


Any help???

eblood66
Senior Member
Posts: 2030
Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Re: Problem with send and receive

Postby eblood66 » Sun Jul 26, 2015 5:09 am

cyrilbrains wrote:there was an update and after updating MLS anytime i want to do a send and receive i keep on getting this message

Error 2: unauthorized
Error in MLS when Send and.docx


Any help???

That error means you need a security reset. You can call Local Unit Support to get that done but you'll have to wait until Monday. The group that does resets isn't available on Sundays.

elderaranda
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Posts: 10
Joined: Sun Dec 15, 2013 8:05 pm
Location: Mabini, Gamu, Isabela, PH
Contact:

Re: Problem with send and receive

Postby elderaranda » Fri Apr 22, 2016 7:00 pm

There are actually different kinds of error that I encountered before. There's error 1, error 2, error 4, etc. I don't know what those errors mean. Can anyone tell us about the meaning of the other errors?

russellhltn
Community Administrator
Posts: 20774
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Problem with send and receive

Postby russellhltn » Fri Apr 22, 2016 8:14 pm

elderaranda wrote:There's error 1, error 2, error 4, etc. I don't know what those errors mean.

What's the rest of the error? Some indicate that it's unable to find or talk to the church server. That can happen on a especially busy Sunday. Some errors indicate failure to package the files for transmission.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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