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Missing Visiting Teaching Report

Posted: Sat Nov 01, 2008 4:53 pm
by digitaldi-p40
We used to have a Visiting Teaching report on the MLS that showed each V.T. companionship, the sisters visit taught with addresses, phone number and birthdays. Any children in the household were shown. The report printed the District Supervisor's name and phone number. The report was on our system in August and as of today is no longer on our ward MLS system. The High Priests used to print the same report for their home teachers.

What happened to this report?

Posted: Sat Nov 01, 2008 6:36 pm
by crislapi
When I just checked it was still there (2.9.1). I generated it by going to Organizations > VT Organization > VT Assignments. I clicked on the check box for the companionship I wanted and the report was generated. It had all the info you mentioned.

See this image. Oh, and this is created with the test ward, so there shouldn't be an issue with posting it. If there is, a moderator will take care of it shortly.
Image
Image
Perhaps your update to version 2.9.1 didn't complete correctly.
If you are convinced you cannot generate the report, I'd download the MLS 2.9.1 installer and reinstall MLS. Don't uninstall 2.9 and you shouldn't have a problem.

Posted: Sat Nov 01, 2008 7:53 pm
by techgy
crislapi wrote: Perhaps your update to version 2.9.1
If you are convinced you cannot generate the report, I'd download the MLS 2.9.1 installer and reinstall MLS. Don't uninstall 2.9 and you shouldn't have a problem.


The only person who should be doing any re-installs of the MLS software is the Stake Technical Specialist (STS), who has that responsibility. I'd suggest that you have your ward clerk contact the STS and ask for assistance if necessary.

Posted: Sat Nov 01, 2008 8:55 pm
by russellhltn
I'm not sure if this is one of them, but I know some reports look different on screen then in print/print-preview. I know I've had a few problems like that - can't find what I know is there and to find out it's under my nose - just in disguise.

Posted: Sat Nov 01, 2008 8:58 pm
by crislapi
Techgy wrote:The only person who should be doing any re-installs of the MLS software is the Stake Technical Specialist (STS), who has that responsibility. I'd suggest that you have your ward clerk contact the STS and ask for assistance if necessary.


Yes, fine. Agreed. However, who installs it is irrelevant. The point is to try reinstalling. Only those who know the password and location of the file can access it anyway.

Posted: Sat Nov 01, 2008 9:32 pm
by lajackson
crislapi wrote:. . . who installs it is irrelevant. The point is to try reinstalling.


And before a reinstall, be sure to try the directions crislapi suggested to find the report. Don't forget to check the box for the companionship you need.

Organizations > VT Organization > VT Assignments.
Click on the check box for the companionship wanted.
Print.

Found It

Posted: Sun Nov 02, 2008 9:08 pm
by digitaldi-p40
Thank you for the replies. I did find the report. I saw that screen many times and did not realize the printed report from the screen was just what we needed!