Error on MLS log out

Discussions around using and interfacing with the Church MLS program.
mervson
New Member
Posts: 2
Joined: Wed Dec 12, 2012 10:08 am

Error on MLS log out

Postby mervson » Wed May 13, 2015 5:01 pm

Our executive secretary ran across the following problem this past Sunday.
He logged off of MLS and a generic pop up window appeared which said "An Error has Occurred."

I was just informed of the matter tonight. I looked and found the following error in MLSlog several times. The error appears to be related to Java. I don't know what I am looking at. Can anyone help?

------------------from mlslog-------------------------
[E] {Wed 2015-05-13 19:54:26} mls.shell.actions.CmdExit: java.lang.NullPointerException
at shared.mls.data.DBObjectBase.prepareStatement(Unknown Source)
at shared.mls.data.DBObject.prepareStatement(Unknown Source)
at shared.mls.data.DBExpense.findAll(Unknown Source)
at mls.finance.expense.ExpenseLeftPanel.checkExpenseWarning(Unknown Source)
at mls.shell.MLSShell.prepareToClose(Unknown Source)
at mls.shell.actions.CmdExit.doCmd(Unknown Source)
at mls.shell.CMDAction.actionPerformed(Unknown Source)
at mls.shell.MLSMain.windowClosing(Unknown Source)
at java.awt.Window.processWindowEvent(Window.java:1871)
at javax.swing.JFrame.processWindowEvent(JFrame.java:274)
at java.awt.Window.processEvent(Window.java:1829)
at java.awt.Component.dispatchEventImpl(Component.java:4660)
at java.awt.Container.dispatchEventImpl(Container.java:2097)
at java.awt.Window.dispatchEventImpl(Window.java:2489)
at java.awt.Component.dispatchEvent(Component.java:4488)
at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:674)
at java.awt.EventQueue.access$400(EventQueue.java:81)
at java.awt.EventQueue$2.run(EventQueue.java:633)
at java.awt.EventQueue$2.run(EventQueue.java:631)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:87)
at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:98)
at java.awt.EventQueue$3.run(EventQueue.java:647)
at java.awt.EventQueue$3.run(EventQueue.java:645)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:87)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:644)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:269)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:184)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:174)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:169)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:161)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)
[I] {Wed 2015-05-13 19:54:26} Log: 3.1: mls.util.Utils.showGenericErrorPopup(Unknown Source)
[I] {Wed 2015-05-13 19:54:26} Log: 3.2: mls.shell.CMDAction.actionPerformed(Unknown Source)
[I] {Wed 2015-05-13 19:54:26} Log: 3.3: mls.shell.MLSMain.windowClosing(Unknown Source)
[I] {Wed 2015-05-13 19:54:26} Log: 3.4: java.awt.Window.processWindowEvent(Window.java:1871)
[I] {Wed 2015-05-13 19:54:26} Log: 3.5: javax.swing.JFrame.processWindowEvent(JFrame.java:274)
[I] {Wed 2015-05-13 19:54:26} Log: 3.6: java.awt.Window.processEvent(Window.java:1829)
[I] {Wed 2015-05-13 19:54:26} Log: 3.7: java.awt.Component.dispatchEventImpl(Component.java:4660)
[I] {Wed 2015-05-13 19:54:26} Log: 3.8: java.awt.Container.dispatchEventImpl(Container.java:2097)
[I] {Wed 2015-05-13 19:54:26} Log: 3.9: java.awt.Window.dispatchEventImpl(Window.java:2489)
[I] {Wed 2015-05-13 19:54:26} Log: 3.10: java.awt.Component.dispatchEvent(Component.java:4488)

jdlessley
Community Moderators
Posts: 6526
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Error on MLS log out

Postby jdlessley » Thu May 14, 2015 4:08 am

The incremental updates to MLS sometimes have problems that can best be resolved by doing a full on top install of MLS. Have you tried to do a complete install of MLS on top of the current installation using the installer downloaded from the MLS download page? This will replace any corrupt or damaged program files including the JRE specific to MLS.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

scgallafent
Church Employee
Church Employee
Posts: 1050
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Error on MLS log out

Postby scgallafent » Thu May 14, 2015 8:32 am

mervson wrote:I was just informed of the matter tonight. I looked and found the following error in MLSlog several times. The error appears to be related to Java. I don't know what I am looking at. Can anyone help?

If a reinstall doesn't clear it up, you may have a data issue that is causing the problem. That would require help from the Global Service Center. You don't need to reinstall before contacting the GSC, but can if you want to try that first. Support contact information is available from https://www.lds.org/help/support/index.


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