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"Security Error"

Posted: Wed Oct 15, 2008 2:30 am
by dannykos
Hi all, been getting a "Security Error" attempting to send/receive for the last fortnight. Any other UK users having similar issues - any ideas for resolution?
Thanks.

Posted: Wed Oct 15, 2008 6:04 am
by aebrown
dannykos wrote:Hi all, been getting a "Security Error" attempting to send/receive for the last fortnight. Any other UK users having similar issues - any ideas for resolution?
Thanks.

MLS has a system for securing transmissions. If you ever have to install MLS on a new computer, or restore a system backup (not just an MLS backup), the security has to be reset. This is done in the US/Canada by calling Clerk Support; I imagine in the UK you call the Administration Office. The support desk can reset it immediately so that you can then transmit right away.

Posted: Wed Oct 15, 2008 7:24 am
by dannykos
thanks for that - they've done a reset, so next time i'm at the chapel - i'll give it a go!