CDE LOG IN PROBLEM!

Discussions around using and interfacing with the Church MLS program.
azmutya
New Member
Posts: 2
Joined: Wed Dec 03, 2014 7:55 pm

CDE LOG IN PROBLEM!

Postby azmutya » Wed Dec 03, 2014 8:32 pm

I'm an office Elder in the Philippines Olongapo mission and I have a problem on logging in to CDE. I was in the middle of the process of encoding BCR'S and a power outage suddenly occurred. So I turned on the computer and when I tried to log in, I can't. And CDE had a status in the entry page like this one below. Does anyone have ideas on how to fix this kind of problem?

Untitled.png
(514.51 KiB) Not downloaded yet

russellhltn
Community Administrator
Posts: 20732
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: CDE LOG IN PROBLEM!

Postby russellhltn » Wed Dec 03, 2014 9:09 pm

The screen shot indicates the database has become corrupted and a restore from backup is necessary.

I'd call support.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

azmutya
New Member
Posts: 2
Joined: Wed Dec 03, 2014 7:55 pm

Re: CDE LOG IN PROBLEM!

Postby azmutya » Thu Dec 04, 2014 12:37 am

I called support and they helped me out. It's all good now.


Return to “MLS Support, Help, and Feedback”

Who is online

Users browsing this forum: Bing [Bot] and 1 guest