Member can't access her missionary application

Discussions around using and interfacing with the Church MLS program.
djk9
New Member
Posts: 3
Joined: Tue Jul 15, 2014 9:21 pm

Member can't access her missionary application

Postby djk9 » Tue Jul 15, 2014 9:26 pm

A sister that recently moved from my ward to a different ward in my stake says she has been unable to access her missionary application online since her records moved out of our ward. I'm not sure if she just needs to be reassigned as a prospective missionary by her new bishop or if moving her records would have wiped out her application completely.

If anybody has any experience with this and/or advice on how I should tell her to proceed I'd appreciate your insight.

lajackson
Community Moderators
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Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Member can't access her missionary application

Postby lajackson » Wed Jul 16, 2014 11:59 am

djk9 wrote:If anybody has any experience with this and/or advice on how I should tell her to proceed I'd appreciate your insight.

If she will complete her application as a member of the new ward, the Missionary Department can transfer the application to that ward for her to continue working on it. It is best if a clerk makes the phone call and has the pertinent information available (name, former ward, new ward, etc.).

djk9
New Member
Posts: 3
Joined: Tue Jul 15, 2014 9:21 pm

Re: Member can't access her missionary application

Postby djk9 » Wed Jul 16, 2014 8:54 pm

Thanks, we'll try that


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