Tech Forum

MLS just did an update on our computer and now when i go to print a baptism certificate I just get an enlarged top and side border with nothing else.

Here are the scanned images of what I get. This was not happening before the update that happened today on our computer with MLS.

I just did a quick check and it's working correctly on my test installation. I'll pass it off to the QA engineer to double-check. He's out today, so he won't get a look at it until tomorrow morning.

It's possible that there was a problem with the update on your machine. You may want to reinstall MLS from RKATS and see if that clears it up.

I didn't have to print any certificates on our ward's computer yesterday. I'll also try it on our machine and see if we see the issue there. (Eat your own dog food.)

Is anyone else seeing the same issue?

I rebooted the computer twice and then the certificates started printing correctly. Sorry, I should have tried that before I posted. All is good. Strange though that before the install I was printing fine and then I had to do the reboots for it to work. Thanks

Sounds like something didn't work correctly with the update for some reason and it fixed it on a later try. Glad to hear it's cured.