is local unit support phone working today?

Discussions around using and interfacing with the Church MLS program.
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sasgrw
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Joined: Mon Feb 06, 2012 10:47 am
Location: Holly Springs, NC

is local unit support phone working today?

Postby sasgrw » Fri Feb 07, 2014 2:34 pm

I called 1-800-537-5932 and have been on hold for 45 min. They usually pick up much quicker than that. I pressed 1 for english, then 2 (i think) for clerks, then 3 for other questions.

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sasgrw
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Posts: 271
Joined: Mon Feb 06, 2012 10:47 am
Location: Holly Springs, NC

Re: is local unit support phone working today?

Postby sasgrw » Sun Feb 09, 2014 12:38 pm

After 90 min, I hung up. I think something wasn't working. I'll try again Monday.

russellhltn
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Re: is local unit support phone working today?

Postby russellhltn » Sun Feb 09, 2014 1:06 pm

I haven't had it happen with LUS, but for other support lines, I've been sent to never-never land. Just have to hang up and try again. Or, if you can, call on another phone and abandoned the first call if it goes somewhere.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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sasgrw
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Posts: 271
Joined: Mon Feb 06, 2012 10:47 am
Location: Holly Springs, NC

Re: is local unit support phone working today?

Postby sasgrw » Sun Feb 16, 2014 9:05 am

I called again the other day and got right through. Not sure what was happening the other week. I had called a few times and never got through. Perhaps a phone issue on their end. All is well now.


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